Executive - Sports Operations

Mumbai
FanCode – Sports Operations /
Full-time /
On-site
FanCode is India’s premier sports destination committed to giving fans a highly personalised experience across content and merchandise for a wide variety of sports. Founded by sports industry veterans Yannick Colaco and Prasana Krishnan in March 2019, FanCode has over 100 million users. It has partnered with domestic, international sports leagues and associations across multiple sports.
In content, FanCode offers interactive live streaming for sports with industry-first subscription formats like Match, Bundle and Tour Passes, along with monthly and annual subscriptions at affordable prices.
Through FanCode Shop, it also offers fans a wide range of sports merchandise for sporting teams, brands and leagues across the world.

Sports Ops in FanCode: FanCode’s Ops team diligently works towards a best-in-class, seamless and consistent experience for our viewers. If you are interested in Sports and in connecting with the viewers by giving them the best user experience, then this is the team for you!

Your Role:

    • End-to-end management of all Live tournaments – daily Live calendar checks.
    • Manage scheduling workflow for daily channel operation.
    • Execute scheduled changes in scheduling database.
    • Maintain a database of fillers and advertising material to plan for contingent requirements.
    • sharing Satellite & RO details with concerned teams, checking test feeds,
    • managing BT/LTN bookings, creating RTMP keys, monitoring Live streams, etc
    • Complete coordination with Sports Leagues / Production and third-party vendors
    • Trouble shooting of all issues with minimal TAT
    • Managing AWS operations & CMS
    • Managing Operations for Hindi & Regional Commentary
    • Suggest process & product improvements based on user feedback and learnings
    • Assist customer support team with Live stream related queries
    • Includes working in a 24*7 shift, that will be rostered on rotational basis

Must Have

    • 2+ years of experience in managing Broadcast operations
    • At least 1+ years of experience working on BrightCove or AWS
    • Strong sports knowledge

Good to Have

    • Experience in Sports Live Streaming
    • Tech oriented mindset
    • Excellent proficiency in written and spoken English
    • A resolution driven approach with a user first attitude
    • Ability to remain calm, cordial and friendly, under stress
Dream Sports is India’s leading sports technology company with 220 million users, housing brands such as Dream11, the world’s largest fantasy sports platform, FanCode, India’s digital sports destination, and DreamSetGo, a sports experiences platform.
Dream Sports is based in Mumbai and has a workforce of close to 1,000 ‘Sportans’. Founded in 2008 by Harsh Jain and Bhavit Sheth, Dream Sports’ vision is to ‘Make Sports Better’ for fans through the confluence of sports and technology.

For more information: https://dreamsports.group/