Senior Game Community Manager
Pune
Dream Game Studios – Marketing /
Full-time /
On-site
Dream Game Studios is a game developer and publisher building console-quality realistic mobile games of international standards from India.
The company is a division of Dream Sports, which has been featured as a ‘Great Place to Work’ by the Great Place to Work Institute for four consecutive years, with brands such as Dream11, FanCode, DreamSetGo, and Dream Foundation in its portfolio.
Founded by India's gaming industry veterans credited with multiple international award-winning games, Dream Game Studios' mission is to reach the hearts of players through deeply engaging, visually stunning, and technically outstanding games.
For more information: https://www.dreamgamestudios.in/
Your Role
- Coordinate with the Product and Marketing teams to execute community communications and engagement strategies
- Track engagement metrics, monitor sentiment and analyse user behaviour for community growth, community reach and product improvement opportunities
- Actively engage with influencers and the community to encourage discussions, user-generated content and build brand ambassadors
- Organise Playtests and Diary Studies with the Product team to collect feedback
- Be the first point of contact for the community, advocate their needs and support the customer at every turn
- Be the Subject Matter Expert on Community Management for Dream Game Studios by being up to date on industry best practices and trends
Must Have
- 4+ years of experience in managing gaming communities
- Excellent communication, interpersonal and project management skills
- Ability to analyse data and derive insights to improve community engagement
- Proficient in various social media platforms, trends and analytics
- Experience in proactively organising community initiatives and events
Good to have
- Deep knowledge and genuine enthusiasm for mobile games and cricket
- Familiarity with influencer marketing, creating and leveraging partnerships
- Proficient in creating content to keep the community excited and engaged
- Multilingual proficiency to engage a diverse vernacular gaming community
- Experience with customer support and resolving user issues in timely manner
Dream Sports is India’s leading sports technology company with 220 million users, housing brands such as Dream11, the world’s largest fantasy sports platform, FanCode, India’s digital sports destination, and DreamSetGo, a sports experiences platform. Dream Sports is based in Mumbai and has a workforce of close to 1,000 ‘Sportans’. Founded in 2008 by Harsh Jain and Bhavit Sheth, Dream Sports’ vision is to ‘Make Sports Better’ for fans through the confluence of sports and technology.
For more information: https://dreamsports.group/
