Customer Success Manager, AEC

Remote / Chicago, IL / New York City, NY / Boston, MA
Customer Experience – Customer Success /
Full Time /
Remote

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Employment Sponsorship: USA

  • Will you now or in the future require sponsorship for employment in the U.S.A.?

2025 Customer Success Manager, AEC

  • Do you have 3+ years of experience in B2B Customer Success, Sales, or Account Management, specifically supporting enterprise-level software?
  • If yes to above, please provide a brief example of the accounts or industries you’ve supported.
  • Have you worked in a fast-paced, high-growth B2B SaaS environment?
  • Do you have experience collaborating cross-functionally with sales, product, and marketing teams to drive customer adoption and account growth?
  • Are you located in the NorthEast territory?
  • Do you currently have a Part 107 drone license, or are you willing to obtain it within the first 120 days of employment?
  • Do you have any professional experience in the Architecture, Engineering, or Construction (AEC) industry?
  • Are you comfortable with up to 20% travel for in-person client visits, and able to work Monday–Friday, 8am–5pm EST?

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