Analyst, Client Solutions
Seattle, Washington /
Biz Dev, Client Solutions & Marketing – Client Solutions /
Full-time
/ Hybrid
About Mast Reforestation:
Mast Reforestation is working to make reforestation scalable. We combine tech and traditional forestry methods to reforest land affected by wildfires with forward-looking carbon offsets to fund it all. The company is a vertically-integrated provider of reforestation services to get projects up and running in weeks, not years: planning, the largest seed and seedling supplies in the West, massive nursery operations, and seeding and planting execution. To fund its operations and open new revenue streams for landowners, Mast Reforestation sells forward-looking carbon offsets that lock in CO2 removal for at least 100 years, among the first of their kind available on the voluntary offset market.
Mast Reforestation HQ (formerly DroneSeed): Ballard Brewery District, Seattle, WA
Silvaseed HQ: Roy, WA
Cal Forest HQ: Etna, CA
Team size: ~160
Clients: 3 of 5 largest timber companies, nonprofits such as The Nature Conservancy, Tribal Nations, state and federal agencies, small family forests
TL:DR? Check out this Ecopreneurs video by Salesforce.
If our work thrills and inspires you, we’d love to receive your application!
What you'll be doing:
We are hiring a Client Solutions Analyst to provide critical support to the originations team by supporting the identification and qualification process for reforestation carbon projects with the goal of increasing the number of qualified leads that turn into contracted projects. Reporting to the Senior Director of Sales Operations, the primary responsibility includes providing active support to Origination Director(s) and Client Solutions Manager(s) as they develop relationships with landowners, land managers, foresters, and agencies to generate and close qualified carbon projects. This individual will work with internal departments (Business Development, Forestry Operations, GIS, etc.) to support and facilitate tasks assigned by the Originations Team, including, but not limited to, research and reporting of potential leads sources and tracking the qualification process, and creation of sales assets such as presentations, proposals, and reports. The outcome of your work will be the advancement of carbon offset projects that will result in thousands of legally protected acres of forest while removing thousands of tonnes of carbon from the atmosphere over the ensuing decades as the forest recovers from catastrophic wildfire. The ideal candidate will have 2+ years of experience in sales or project management. Experience in timber, forestry, or other natural resources industry is highly desired. Seniority level will be based on candidate experience.
Job Responsibilities:
- Working closely with the Originations Team to track and qualify new project leads identified through direct originations, sales channels, or inbound
- Facilitate and track the creation of sales assets such as presentations, proposals, reports, and agreements associated with project prospects.
- Support project origination, qualification, and information gathering through initial email and phone outreach to potential landowner clients.
- Conduct research and analysis of market data that will be used to target landowner outreach and inform project development.
- Proactively collect valuable data that will influence the possibility of signing project development agreements.
- Work with internal teams to refine the client acquisition process when assigned.
- Support and track the qualification process with internal and external teams, including Origination, Business Development, Forestry Operations, and GIS Support and track internal and external subject matter experts to provide evaluations, analyses, or reports that support business opportunities.
- Efficiently work across multiple SaaS systems (e.g., SFDC, ClickUp, Trello, Google Workspace) to support and track project opportunities.
- Develop a deep understanding of our business verticals to draw on the right resources at the right time and effectively communicate our products and services to new customers.
- Nurture a knowledge of forest management and reforestation practices.
Qualifications
- Bachelor's degree in business, finance, biological, environmental, sustainability, or related fields.
- 1-3 years experience at an organization performing sales project management and/or sales functions.
- Prior experience supporting multiple senior colleagues or partners and providing them recommendations to advance projects, reminders, organized inputs from consultants, and support.
- Ability to manage and support multiple projects simultaneously, with varying complexity.
- Experience working with an interdisciplinary team on complex and multi-phase projects.
- Highly personable and comfortable having a conversation on the phone or in person connecting customer needs to the Company’s solutions.
- Experience in CRM platforms like SFDC preferred.
- Self-motivated with the ability to work remotely effectively with minimal supervision.
- Ability to thrive in a dynamic, fast-paced start-up team environment.
- Excellent people, entrepreneurial, organizational, and analytical skills.
- Excellent written and verbal communication skills and some experience in public speaking are preferred.
- Effective computer skills, including Google Workspace and/or Microsoft suite.
- Experience in the forest or natural resources industry capacity preferred.
- Available for occasional travel to remote locations.
As of February 2023, the base salary for this role falls within this band: $55,000 to $68,000 p.a. We'll determine the candidate's level based on their experience and skill level.
Mast Reforestation and its subsidiaries offer:
- Competitive salary
- Location-based compensation
- 75% health insurance coverage for Full-Time non-seasonal employees, including Medical, Dental & Vision insurance plans
- Company’s incentive stock options (ISO)
- Retirement saving plan: 401(k) and Roth 401(k)
- Commuter Benefits in eligible cities
- 6 paid holidays. Two shut-down weeks per year.
- Flexible PTO for Salaried employees. Generous PTO accrual for Hourly employees.
- Annual allowances for Work-from-home employees
- Relocation support for out-of-state employees
