Technical Trainer and Content Developer (remote US or Canada)

Remote (US) /
Sales & Marketing – Marketing /
Full-time, Permanent
/ Remote
We have an opportunity for a Technical Trainer and Content Developer who has experience teaching and developing technical content. This role will be responsible for delivering and administering high quality online technical training classes. Our goal is to use the power of D-Wave’s hybrid solutions and advanced quantum systems to solve complex optimization problems for our customers. You are passionate about teaching the skills necessary for formulating problems in novel ways and developing applications and learning solutions that will drive value for businesses. You will work with technical teams to build content for these classes. Do you have proven technical skills in optimization and a demonstrated aptitude for learning new technologies? Do you also have experience instructing others with superior communication skills? If so, this role may be for you! 

Responsibilities

    • Partner with technical teams to create content for new courses and keep existing training courses up-to-date
    • Create and evaluate content for courses on topics including quantum computing and optimization, formulating problems, building optimization models, and building applications   
    • Design valid assessments to gauge success of learning experiences; review learner assessments/assignments and provide actionable feedback
    • Develop and maintain a library of training material for course attendees 
    • Assist with the administration and delivery of training courses, including monitoring and administering the LMS 
    • Help deliver course modules to an online cohort of learners, answer technical and admin questions for learners, gather metrics regarding learner feedback, and enhance course content to provide an excellent learner experience 
    • Collaborate with technical SMEs to create effective technical learning content 
    • Work with internal teams to incorporate new content into training classes and revise classes based on evaluation and feedback

Requirements

    • Experienced in computer science and/or mathematics
    • Familiar with solving practical industrial optimization problems (either discrete or continuous) 
    • Knowledge of optimization methods (e.g., mixed-integer programming, constraint programming, advanced heuristic techniques) 
    • Experience delivering technical training, answering technical and admin questions for learners, tracking course metrics, and enhancing courses to provide the best learner experience 
    • Experience working with small agile teams to build and deliver engaging course content  
    • Undergraduate degree in operations research, optimization, computer science, or related technical field preferred  

    • Definite Plus  
    • Experience delivering courses and course content in an LMS 
    • Experience developing high quality interactive eLearning modules using Basic HTML, Microsoft Word, PowerPoint, Excel, and LMS
    • Experience creating learning content utilizing online/eLearning platforms, online tutorials, multimedia products (video, graphic, audio), and other training methods 
No 3rd party candidates will be accepted.
 
It is D-Wave Systems Inc. policy to provide equal employment opportunity (EEO) to all persons regardless of race, color, religion, sex, national origin, age, sexual orientation, gender identity, genetic information, physical or mental disability, protected veteran status, or any other characteristic protected by federal, state/provincial, local law.