Ideal Completions US - Systems Administrator
The Woodlands, TX
Ideal Completion Services, LLC US – IT /
Full-Time /
Hybrid
Ideal Completions is an innovative production testing / flowback company, that builds the Ideal team with individuals who are motivated by challenge in a fast-paced environment while benefitting from extreme rewards, exponential growth and development opportunities, while promoting an empowering partnership between our company, team members, and clients.
Ideal Completions is dedicated to our core values: Integrity, Partnership, Respect, Expertise, and Passion. Upholding such values, promoted by our people, separates us from competitors as a top provider of services to the global energy industry.
As an IT Systems Administrator for Ideal, you will architect, maintain, and optimize our core IT infrastructure.
Duties and Responsibilities
- System Architecture and Design: Design and implement scalable and resilient IT infrastructure solutions, incorporating on-premises servers, cloud services (AWS, Azure, etc.), and network architectures.
- Advanced Troubleshooting: Diagnose and resolve complex system-level issues, including performance bottlenecks, connectivity problems, and security vulnerabilities.
- Automation and Scripting: Develop scripts (PowerShell, Python, etc.) to streamline IT processes, improve efficiency, and minimize manual tasks.
- Capacity Planning and Monitoring: Proactively forecast resource needs, monitor system health, and implement measures to prevent downtime and ensure optimal performance.
- Security Best Practices: Enforce security policies, conduct vulnerability assessments, and implement solutions to mitigate risks and maintain compliance.
- Mentorship and Knowledge Transfer: Guide and mentor IT staff, providing technical expertise and sharing best practices.
- Microsoft 365 and Azure Administration: Manage user accounts, permissions, and security settings within Microsoft 365. Configure and maintain Azure services (Azure AD, Entra SSO, Intune for MDM).
- On-premises Infrastructure: Manage Windows Servers, configure Active Directory, network infrastructure (switches, routers, firewalls, NAS devices), and remote desktop services for on-premises systems.
- Hybrid Environment Support: Ensure seamless integration between on-premises systems and Microsoft 365 services. Troubleshoot and resolve hybrid connectivity and synchronization issues.
- User Support and Troubleshooting: Provide technical support to end users, resolving issues with desktop applications, connectivity, and access to various systems.
- System Monitoring and Maintenance: Proactively monitor system performance, implement security patches and updates, maintain backups and disaster recovery plans.
- Documentation and Process Improvement: Create and maintain system documentation, implement best practices, and streamline IT workflows.
- Projects: Work with clients, vendors, and 3rd party consultants to implement technical solutions projects for infrastructure and desktops.
Required Knowledge, Skills and Abilities
- Deep expertise in Windows Server and Active Directory administration.
- In-depth understanding of networking protocols, topologies, and security (TCP/IP, DNS, routing, VPNs, firewalls).
- Proficient in cloud infrastructure (Azure, or similar), including IaaS, PaaS, and hybrid cloud models.
- Advanced scripting skills (PowerShell, Python, or similar).
- IT ticketing systems knowledge, preferably Freshservice
- Familiarity with remote management tools – Connectwise, Teamviewer, etc.
- Experience with virtualization technologies (VMware, Hyper-V).
- Expertise in Microsoft 365 administration, including Exchange Online, SharePoint, OneDrive, and Teams.
- In-depth knowledge of Windows Server administration and Active Directory.
- Strong understanding of networking concepts (TCP/IP, DNS, DHCP).
- Experience with Mobile Device Management (MDM) solutions like Intune.
- Familiarity with SQL Server management.
- Proficiency in Azure AD, Entra SSO, and configuring single sign-on for Microsoft applications.
Education and Experience
- Minimum of 4 years of related experience.
- Degree in Computer Information Systems, Management Information Systems, or Computer Science preferred.
- Proven ability to analyze and solve problems.
- Strong planning, organizational and analytical skills.
Ideal Completions is an equal opportunity employer and considers all applicants without regard to race, color, religion, national origin, ancestry, citizenship, sex, pregnancy, age, physical or mental disability, genetic information, services in the uniformed services, or any other basis protected by federal, state, or local law.
