(health information platform), Middle Information Developer, TSCM-41676

Remote (Ukraine)
Centers of Excellence (Department) – IDO /
Specialist - contractor /
Remote
ELEKS Information Development Office is looking for a Middle Information Developer in Ukraine.

ABOUT PROJECT
The Eastern Europe Foundation, within the framework of the implementation of the Swiss-Ukrainian program "E-Governance for Government Accountability and Community Participation", approached us about creating a Public Health Information Platform.

REQUIREMENTS

    • Experience creating documentation following the Microsoft Style Guide 
    • Good experience working with documents: creating instructions from scratch, editing, formatting, restructuring 
    • Advanced in MS Word 
    • English - Advanced+ level 
    • Proficiency in Ukrainian language
    • Excellent communication and negotiation skills 
    • Good analytical skills 
    • Good understanding of DDLC 
    • Degree in Translations, Philology, or Applied Linguistics would be a plus

RESPONSIBILITIES

    • Understand the product requirements and identify the requirements for the publications to be developed with minor supervision of senior staff
    • Identify client’s writing style and write technical documentation that conforms to publication standards (Microsoft, Apple, Chicago) with minor supervision of senior staff
    • Estimate documentation development efforts and agree task deadlines with Project Manager or Head of IDO
    • Communicate the status of documentation tasks in progress to ensure timely delivery
    • Interview subject matter experts to obtain ongoing details on the projects
    • Create documentation templates for various document outputs
    • Write and edit interface and procedural documentation including user guides, installation guides, quick-reference guides, release notes, system configuration guides, and help systems
    • Create various types of video documentation under supervision of senior staff
    • Implement and support single-sourcing, structured authoring, and minimalism
    • Create documentation interactivity elements (index, hyperlinks, related topics, etc.)
    • With minor supervision of senior staff, create context-sensitive help systems and cooperate with the development team to embed them into the product
    • With minor supervision of senior staff, create efficient, to-the-point, and clear product microcopy on the project (UX Writing)
    • Conduct peer reviews to aid in proofing documentation prior to distribution; ensure that documentation is consistent and meets style guide and branding requirements
    • Follow all stages of documentation development and provide high-quality results
    • Translate technical texts that require minor review and editing from senior staff
    • Perform basic troubleshooting of document outputs and formatting using HTML, XML, and CSS
    • Take active (or passive) part in competence development events of IDO
    • Take part in coaching and mentoring of the junior staff