Quality Manager
New York, NY
Operations – Global Sourcing /
Full Time /
Hybrid
About the Company
e.l.f. Beauty, Inc. stands with every eye, lip, face and paw. Our deep commitment to clean, cruelty free beauty at an incredible value has fueled the success of our flagship brand e.l.f. Cosmetics since 2004 and driven our portfolio expansion. Today, our multi-brand portfolio includes e.l.f. Cosmetics, e.l.f. SKIN, pioneering clean beauty brand Well People, Keys Soulcare, a groundbreaking lifestyle beauty brand created with Alicia Keys and Naturium, high-performance, biocompatible, clinically-effective and accessible skin care.
In our Fiscal year 24, we had net sales of $1 Billion and our business performance has been nothing short of extraordinary with 26 consecutive quarters of net sales growth. We are the #2 mass cosmetics brand in the US and are the fastest growing mass cosmetics brand among the top 5. Our total compensation philosophy offers every full-time new hire competitive pay and benefits, bonus eligibility (200% of target over the last six fiscal years), equity, flexible time off, year-round half-day Fridays, and a hybrid 3 day in office, 2 day at home work environment. We believe the combination of our unique culture, total compensation, workplace flexibility and care for the team is unmatched across not just beauty but any industry.
Visit our Career Page to learn more about our team: https://www.elfbeauty.com/work-with-us
Position Summary:
The position serves as a key liaison between Quality, Regulatory, R&D, Packaging, Supply Chain and external partners (e.g. Contract Manufacturers, Suppliers, local Authorities)
Responsibilities:
- Ensures the ongoing quality and compliance of marketed products
- Responsible for the management of post market quality activities including complaints, deviations, concessions, Annual Product Reviews (APR), recalls and continuous improvement initiatives.
- Lead Quality investigation in case of Post Launch quality issues
- Lead the implementation of Product and Process Deviations when required.
- Ensures the Quality and Regulatory Agreements are in place and effective with our distributors.
- Establish a partnership with local Sales and Marketing leaders
- Acts as the key contact to communicate quality issues and actions to local country leaders
- Address Marketed Product Quality (MPQ) related incidents with various functions through effective CAPA.
- Coordinate Quality topics with our Canadian distributor to mitigate any business risks
- Lead quality activities and initiatives relative to Active Pharmaceutical Ingredients (API).
- Travel as needed.
- Partner with the QMS Manager to develop a global QMS, maintain, and fine-tune with matching e.l.f. business strategy
- Participate and lead Business Quality aspects during the development of new local and global SOPs, Work Instructions, and Forms.
Requirements:
- Bachelor's or above degree, majoring in chemistry, biology, or other related technical disciplines preferred
- 6+ years’ experience in Quality Assurance, and experience in the Cosmetic and OTC industry is highly preferred
- 6+ years of experience in QA and /or plant operation with a good understanding of GMP and QA requirements
- Risk analysis and management under stress
- Strong sense of urgency
- Strong collaboration and influencing skills under remote management
- Root cause analysis and problem solving with minimum business impact
$90,000 - $110,000 a year
This job description is intended to describe the general nature and level of work being performed in this position. It also reflects the general details considered necessary to describe the principal functions of the job identified, and shall not be considered, as detailed description of all the work required inherent in the job. It is not an exhaustive list of responsibilities, and it is subject to changes and exceptions at the supervisors’ discretion.
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