Change Management / Communications Manager

Alameda, California
Emerson Human Capital Internal Organization – Change Management /
Full-time /
Remote
Are you an expert in helping organizations through large-scale change? Do you have deep skills in learning and development, communication, technology change, organization design or process design?  Are you passionate about the communications side of change management? Have you been successful at leading communications projects as part of a large scale change effort? Are you known for your excellence in creating top notch communications solutions? If you said “yes” to all of our questions, you might like to apply to our Change Management / Communications Manager position. 

As a Change Management / Communications Manager, you would be responsible for:

    • Ensuring that all projects meet or exceed the terms in the client’s statement of work.
    • Developing or guiding the development of creative and high quality change management and communications solutions with high impact results that leave a lasting effect.
    • Managing projects: delivering on time, on budget and with unparalleled quality standards.
    • Managing, motivating and guiding a team.
    • Anticipating organizational changes that come with large-scale implementations – and the change management and communications interventions which will be needed.
    • Working with clients to develop change management deliverables and on-target messages, so they support the new way of doing business.
    • Building a change management and communications approach that involves and engages those impacted by the change and ensuring an appropriate sponsorship from management.
    • Conducting thorough audience assessment in order to develop targeted collateral and to create branding.
    • Expertly using all forms of media (including digital and social) to reach a wide audience.
    • Staying relevant by growing and excelling in your areas of expertise and becoming a recognized thought leader.

Additional responsibilities in developing and managing the development of:

    • Change Management Strategies
    • Communications Plan
    • Stakeholder Analysis and Management Plan
    • Change Readiness Assessment
    • Leadership Action Plan
    • Process Maps
    • Competency and Career Models
    • Strategic HR Plan
    • Organization Designs
    • Workplans/Implementation Plans for all the above

Being a Change Management / Communications Manager requires:

    • A college degree
    • Minimum of 15 years external change management consulting / communications experience
    • Minimum of 10 years program/project management experience
    • Expert level experience in change management and communication principles and best practices
    • Superior business/technical writing and editing skills
    • Demonstrated experience as a project manager using proven methodologies
    • Excellent interpersonal communication and presentation skills
    • Significant experience working with people at all levels of an organization
    • Demonstrated ability influencing and supporting senior leadership 

Preferred skills/experiences include…

    • External consulting experience.
    • Degree in Organizational Change Management, Behavioral Economics, Communications, Organizational Psychology, or related field.
    • Experience in enabling system and process change.
    • Experience with multi-national companies.
    • Proposal and business case writing.
    • State and/or federal government industry experience.
    • Retail industry experience.
    • Professional certification (PMP, CLP, CPLP, CHRP) related to project management, change management, learning, or human resource management.
    • Experience with methodologies and tools that span an entire project life cycle from idea conceptualization and project planning through design and development to implementation and benefits realization.
Who We Are
 
Emerson Human Capital Consulting Inc. is a change management consulting company with a passion for turning people potential into business performance. We are experts in behavior change. Clients call us when they need to transform, improve operations, deploy new strategy or technology, or enable employees to perform at a new level.
 
What We Do
 
Transformation: Achieving rapid, high-stakes change and creating change capability for the next ascent.
 
Change Management: Driving smooth, efficient implementation of any change, and securing sustained results.
 
Organization Design: Developing organization structures and roles to enable business strategy.
 
Learning & Development: Building the skills, knowledge, and tools people need for exceptional performance.
 
Communication: Ensuring people receive the right information at the right time.
 
Technology Change: Enabling the benefits of technology by influencing human performance. 
  
Why Emerson?
 
We were the first US company with a large team of full-time employees specializing only in behavior change. We employ only experts, like you. We’re not an IT consultancy or an accounting firm that also has a specialized practice – critical behavior change is all we do.
 
We are thought leaders in human performance. For example, the Association for Talent Development published our book series, which covers some of our favorite principles, tips and lessons learned: The Change Book, The Learning & Development Book, and The Technology Change Book.
 
We deliver for the best. We are the choice of some of the most successful and well-known companies in the world. We don’t like to drop names, mostly because our lawyers won’t let us. But if we did, we could tell you about an iconic clothing brand, an oil and gas giant, a global leader in hospitality, and a company that makes really fast shoes. Just to not name a few. 

Candidates who are currently employed by a client of Emerson Human Capital Consulting might not be eligible for consideration.
 Applicants for employment in the U.S. must have unrestricted work authorization which does not require sponsorship by the employer for a visa.