Senior Store Operations Lead (Europe)

Frankfurt
Wholesale and Retail – Retail Stores and Operations /
Fulltime /
Hybrid
Ready to lead, disrupt and reinvent the sleep industry?

We are Emma – The Sleep Company. Created in 2013, we are now the world's largest D2C sleep brand, available in over 30 countries and recommended by many consumer associations in EMEA, APAC, and the Americas. We're pushing the boundaries of technology to transform the world of sleep and we want your help to pull it off.
  
We're a highly ambitious, hard-working team that pushes you to produce your best work yet. We focus on how we approach problems, we chase growth, and set ambitious goals. Want your ideas to have an impact and your career to grow? Then Emma is the right place for you.

What you will do

    • Join the Retail leadership team and help steer Emma’s European Retail Business
    • Organize and manage our store European Store management structure, showing adaptability to different contexts, in a customer-centric, people-focused and sustainably profitable manner
    • Be strategic, hence anticipate and effectively address future problems in cooperation with the necessary stakeholders
    • Collaborate closely with senior leadership to enhance employee development initiatives
    • Take a leading role in the recruitment and development of Retail Country Leads and local store management teams
    • Be a role model for high-performance standards and inspiring leadership
    • Actively share learnings and insights from customers and employees to bolster our decision-making
    • Ensure the establishment of an appropriate and scalable system landscape in collaboration with internal and external stakeholders

What we are looking for

    • More than 5 years of experience in managing an international Retail organization
    • Strong people skills, including a proven track record in leading teams
    • Experience in an entrepreneurial and fast-scaling organization, incorporating industry best practices and introducing technology to facilitate fast growth
    • Great self-management skills – you are super organized and can manage your tasks independently.
    • Passionate, self-confident and comfortable approaching others in a proactive manner
    • Fluent in English (Other languages are a plus!)
    • A degree in Business Administration, Marketing, or a related field is a plus 

What we offer

    • A combination of personal and company growth to accelerate your career and help you reach your goals.
    • The chance to work on exciting and challenging projects either independently or as part of a dedicated, international team.
    • Responsibility and decision-making authority from day one—you'll create an impact with new, innovative ideas and help shape our company DNA.
    • To work and learn from experts in diverse fields and get to know your team members at exciting company events.
Become an Emmie

Emma is transforming the world of sleep - and we want the highest-performing people to help us pull it off. We want you. But only if you're willing to go all in. Only if you're willing to question, disrupt, innovate, and create from the ground up. ​

We proudly celebrate diversity. We are an equal-opportunity employer committed to promoting inclusion in our workplace. We consider all qualified applicants for employment without regard to race, ethnic origin, religion or belief, gender, gender identity or expression, sexual orientation, national origin, disability, or age.

Our aim is to get back to you in a couple of days, however, we are currently receiving a large number of applications and this might lead to a delay in the process. We will get back to you as soon as possible!