Operations Manager [French Speaker]

Lisbon
Wholesale and Retail – Europe Wholesale & Retail /
Fulltime /
Hybrid

What you´ll do:

    • You will monitor and improve our wholesale operations & service performance for assigned accounts 
    • You will take care of the onboarding of our retailers and setting all requirements in the systems 
    • You will steer and run all operational tasks related to our retailer accounts as well as setting up promotions 
    • You will constantly track the performance of our retailers and conduct regular operational, Analyze data to identify trends and provide actionable insights to external and internal stakeholders. 
    • You will be the POC for internal teams on operations related questions 
    • You strive for process improvements 
    • Work with accounts to develop operational  strategic plans that align with their business objectives and drive growth opportunities. 
    • Collaborate with the sales/KAMs team to develop proposals and pitches for new business opportunities. 

Who we are looking for:

    • Ideally you haved gained first experience in a B2B environment related to operations account management, e-commerce or worked in a start-up environment before 
    • You are highly structured person and manage taking care of several account 
    • You do not shy away from problems but rather act hands on and find solutions 
    • You are proactive and challenge questioning the status quo 
    • You enjoy managing multiple stakeholders and excel communication even in more senior environments 
    • You strive in improving the performance for your responsible account on an operational level and facilitate their day-to-day operations  
    • You enjoy working with stakeholders and building strong relationships 
    • You have great MS/Excel Skills
    • Language: English + Any other European language is a plus.

What we offer:

    • A combination of personal and company growth to accelerate your career and help you reach your goals.
    • The chance to work on exciting and challenging projects either independently or as part of a dedicated, international team.
    • Responsibility and decision-making authority from day one—you'll create an impact with new, innovative ideas and help shape our company DNA.
    • To work and learn from experts in diverse fields and get to know your team members at exciting company events.