Operations Manager [French Speaker]
Lisbon
Wholesale and Retail – Europe Wholesale & Retail /
Fulltime /
Hybrid
What you´ll do:
- You will monitor and improve our wholesale operations & service performance for assigned accounts
- You will take care of the onboarding of our retailers and setting all requirements in the systems
- You will steer and run all operational tasks related to our retailer accounts as well as setting up promotions
- You will constantly track the performance of our retailers and conduct regular operational, Analyze data to identify trends and provide actionable insights to external and internal stakeholders.
- You will be the POC for internal teams on operations related questions
- You strive for process improvements
- Work with accounts to develop operational strategic plans that align with their business objectives and drive growth opportunities.
- Collaborate with the sales/KAMs team to develop proposals and pitches for new business opportunities.
Who we are looking for:
- Ideally you haved gained first experience in a B2B environment related to operations account management, e-commerce or worked in a start-up environment before
- You are highly structured person and manage taking care of several account
- You do not shy away from problems but rather act hands on and find solutions
- You are proactive and challenge questioning the status quo
- You enjoy managing multiple stakeholders and excel communication even in more senior environments
- You strive in improving the performance for your responsible account on an operational level and facilitate their day-to-day operations
- You enjoy working with stakeholders and building strong relationships
- You have great MS/Excel Skills
- Language: English + Any other European language is a plus.
What we offer:
- A combination of personal and company growth to accelerate your career and help you reach your goals.
- The chance to work on exciting and challenging projects either independently or as part of a dedicated, international team.
- Responsibility and decision-making authority from day one—you'll create an impact with new, innovative ideas and help shape our company DNA.
- To work and learn from experts in diverse fields and get to know your team members at exciting company events.