Sr. Product Operations Manager
Toronto, ON
Product Management – Operations /
Full-time /
Hybrid
At Enable, we believe rebates are the best way for companies within the supply chain to create, maintain and grow their trading relationships. Rebates allow trading partners to make the best decisions for their businesses, meaning everyone wins: manufacturers, distributors, retailers and, most importantly, end consumers. At Enable, we’re creating a healthy, vibrant supply chain ecosystem where partner collaboration drives the best products, services and values to customers.
And the market agrees with us. Enable is a rapidly growing, series-D funded SaaS company. Our more than 500 Enablees serve the global supply chain from the UK, US, Canada and Australia, and we have goals of continued international expansion.
As one of our exceptional Enablees, you'll play a pivotal role in shaping the future of rebate management. Join us in a dynamic work environment teeming with opportunities, where your efforts will not only establish our platform as the world's leading rebate management software but also help us revolutionize the entire supply chain experience.
Job Summary
We're in search of a dynamic Senior Product Operations Manager to spearhead the development and implementation of a comprehensive New Product Introduction (NPI) process. In this role, you will have the opportunity to help shape the future of our PDLC by creating a cohesive framework that aligns stakeholders from all departments at every step of the lifecycle, from inception to launch and beyond.
Additionally, you will partner with Product Management to nurture and optimize our Product Development Lifecycle (PDLC) methods while supporting downstream teams to maximize customer adoption.
This role reports to the Manager of Product Operations and is a key partner to many stakeholders within the organization. To succeed in this role, you will require excellent stakeholder management abilities and a proven track record of fostering alignment in multi-faceted operations.
What we are asking you to do!
- Optimize processes, remove blockers and partner with cross-functional teams to help drive successful product launches, increase product adoption and enable go-to-market success.
- Develop and implement a holistic NPI process that ensures alignment and collaboration among stakeholders throughout the product development lifecycle.
- Collaborate with cross-functional teams, including Product Management, Engineering, Marketing, Sales, and Customer Success, to review, monitor, and optimize sub-processes within each stage of the product development lifecycle.
- Work closely with Product Managers to establish ownership of the NPI process and ensure their leadership in guiding initiatives through various stages.
- Champion the NPI process across the organization, fostering buy-in and commitment from all stakeholders.
- Monitor and evaluate the effectiveness of the NPI process, identifying areas for improvement and refinement, using data where possible.
What we are asking you to bring!
- 5+ years of experience in product management, product operations, process improvement, or related roles within the B2B SaaS industry.
- Proven track record of developing, implementing and scaling effective product development methods and processes.
- Strong understanding of product development lifecycle, including discovery, solutioning, development, release management, and go-to-market strategies.
- Excellent communication and leadership skills, with the ability to influence and collaborate with cross-functional teams.
- Analytical mindset with a focus on continuous improvement and data-driven decision-making.
- Ability to thrive in a fast-paced, dynamic environment and adapt quickly to changing priorities.
- (Preferred) Proven track record of having successfully delivered a product launch & delivery or NPI process in a previous organization.
- (Preferred) Proven track record of project management excellence.
Enable Global Inc provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, amnesty or status as a covered veteran in accordance with applicable federal, state and local laws. Enable complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Enable expressly prohibits any form of unlawful employee harassment based on race, color, religion, gender, sexual orientation, national origin, age, genetic information, disability or veteran status. Improper interference with the ability of Enable employees to perform their expected job duties is absolutely not tolerated.
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