Customer Service Representative - Village Veterinary Clinic
Cleveland, OH
Village Veterinary Clinic – Support Staff /
full-time /
On-site
Village Veterinary Clinic is looking for an experienced customer service enthusiast to fill a full time CSR position at our multi-doctor veterinary clinic. We are looking for caring, self-motivated, and service-minded individuals who enjoy interacting with clients, co-workers, and our furry patients. If you thrive in a fast-paced, compassionate, and team-oriented workplace, you will fit right in!
What you will do:
Our CSRs make a difference in the lives of our clients and patients every day. You play the starring role in every client experience, from checking patients in and out of their appointments to managing phones and scheduling appointments - while providing exceptional customer service every step of the way.
What we are offering:
Remarkable Culture – Village Veterinary Clinic is a veterinary hospital where you come to stay and build your career. Our management team is experienced and supportive. Our staff provides great service and compassionate care while having fun and working as a team. We are all about supporting each other and encouraging career development!
Work-life Rewards - We offer a competitive wage, very generous paid time-off, medical, dental, vision, employer-funded HSA, paid parental leave, 401k with an industry-leading company match, CE allowance for CSRs, pet care benefits, and more!
Consistent Schedule – We provide a consistent schedule you can count on. We respect your home/work life balance.
Career Advancement Opportunities- We pride ourselves on growing from within and strive to be the veterinary Employer of Choice!
What we are looking for:
• Veterinary or medical office experience is preferred but not required. Service, love for animals and a desire to learn are most important. We will train the right candidate!
• Ability to use positive, professional language and excellent communication skills, even in challenging situations
• Time management and organizational skills. We are a busy practice with lots of clients looking for support from us every day!
• Willingness to learn and grow
• A passion for both pets and people!
Wages are competitive and based on experience.
If you would like to work for a veterinary hospital that gives you the platform to do amazing things, we would love to learn more about you!
But first check us out!
Our website: www.villageveterinaryclinic.com
Our FB Page: www.facebook.com/VillageVeterinaryClinicOhio/
If this sounds like you, send us your information so we can connect!
