Client Service Representative - Rutland Veterinary Clinic

Rutland, VT
Rutland Veterinary Clinic and Surgical Center – Support Staff /
full-time /
On-site
Customer service enthusiasts - we are looking for you! Rutland Veterinary Clinic and Surgical Center is ready to hire a full-time Client Service Representative to help support our fast-growing needs! Do you love animals and love their people? Come learn, play and work hard while providing the best client service in Vermont!

What you will do:

Our CSRs make a difference in the lives of our clients and patients. You play the starring role in every client experience, from checking patients in and out of their appointments, managing phones, and scheduling appointment while at the same time providing excellent customer service.

What we are offering:

Remarkable Culture –RVCSC is a hospital where you come to stay and build your career. We have a family-style atmosphere with supportive management and staff that works well as a team. We are all about supporting each other and encouraging your career development!

Make a Difference - Our CSRs make a difference in the lives of our clients and patients.  You play the starring role in every client experience from check-in to check-out and help deepen the bond between our client’s pets and their people by exceeding their expectations.

Work-Life Rewards – We offer a competitive wage, generous paid-time-off, medical, dental, vision, employer-funded HSA, paid family leave, 401k + company match, continuing education allowance, pet care benefits, and a collaborative and respectful work environment!!

Consistent Schedule – We provide a consistent schedule you can count on. We respect your home/work-life balance.

Career Development - Take your career to the next level with this chance to work along side of compassionate and driven teammates that treat you like family!  Grow your communication skills and organizational abilities while impressing our clients with your friendliness and professionalism.

What we are looking for:

Unmatched Positive Energy - You are a caring, self-motivated individual who enjoys interacting with clients/co-workers and is looking for a long-standing career.  The right candidate knows that attentive compassionate care for each patient and connecting with each client allows for the most successful outcomes. 

Your Drive - You are enthusiastic and have high energy with a passion for helping others. You enjoy working a consistent, dependable schedule, and have a strong work ethic.  You also enjoy being active in your community, giving back to causes you support.

Emotional Elasticity - The Veterinary field can be emotional and challenging but so rewarding. You understand that respect for one another and for yourself is key to having the emotional stamina to meet the needs of this role. We provide you with resources and tools to focus on health and well-being.

You Believe in Low Stress Handling - We are AAHA-accredited, Feline Friendly and many of our staff are Fear Free Certified.  Our long-term client base expect compassionate, competent and personalized care.

*Wages are based on experience*

If you have what it takes to be the face of our hospital, we would love to learn more about you!

But first check us out!

Our Website: https://rutlandvet.com/
Our FB Page: https://www.facebook.com/RutlandVetClinic/
Encore Vet Group is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, or any other status as protected by law. Employment decisions are made based upon merit, qualifications, and business needs.