Office Manager

Cambridge, MA
Operations
Flexible Option Available
The Engine, built by MIT, invests in early-stage companies solving the world’s biggest problems through the convergence of breakthrough science, engineering, and leadership. We accelerate the path to market for Tough Tech companies through the combination of capital, infrastructure, and network. We operate a 30,000 square foot facility of office, lab, and makerspace at our headquarters in Cambridge, MA.

This role that will support The Engine’s infrastructure where we help tough tech founders grow their companies. Our Office Manager will be the first face that Residents and guests see when they come to The Engine. This person will be responsible for the operation of the front desk by greeting Residents and visitors warmly, communicating the visitor sign-in flow, and providing access for guests. They will also ensure the day-to-day operations of the building run smoothly by tracking the new resident onboarding process and changes in service for our teams. This person will aim to make both residents and Engine staff happy and productive!

Areas of Responsibility
Run the front desk during business hours
New Team & Team Member Onboarding & offboarding
Manage & Respond to Resident Service Change Requests
Greet visitors warmly and ensure an efficient hand-off to his/her host using our guest management system
Represent the Engine to all visitors, staff, and guests
Monitor building badges and key systems
Receive mail & deliveries and alert recipients; keep mail room organized
Keep desk tidy & office supplies stocked, organized, inventoried and readily available
Order supplies for events, office, and team members
Organize Engine staff lunches, manage ordering for staff kitchen
Organize weekly building-wide Pizza lunch (place order, coordinate delivery, help with programming if needed)
Manage calls, tours & meetings with resident prospects
Assist in Operations Team tasks as needed and support Community Operations and Engine Staff

Qualifications
2-3 years of experience in office management
Customer service orientation
Very organized and excels in task management
Excellent written and oral communication skills
A team player that works well both collaboratively and independently
Mission aligned - we are here to help our Founders!
Flexible, agile and willing to learn - we are a fast-paced and dynamic team
Willing to jump in, we roll up our sleeves and say yes to almost everything!
Experience managing or working in a coworking space is a plus!
Flexible hours available
Please include a cover letter with your application. Only candidates who submit a cover letter will be considered. Include your salary requirements and linkedIn profile.