Operations Manager - Temporary
Cambridge, MA
Operations /
Full-Time /
On-site
What is The Engine?
Founded by MIT, The Engine’s mission is to lower the barrier for Tough Tech teams to change the world and help founders build the next generation of world-changing companies. We believe a healthier population, a more accessible and adaptive society, and a more resilient world are all possible through science, engineering, and visionary leadership.
Position Summary
The Engine Accelerator is looking for a motivated and curious Operations team member to join our Community Operations team on a temporary basis. The role will be full-time for up to 3 months.
The ideal candidate is a self-starter who is comfortable in a fluid work environment, takes ownership of projects and work streams, and is able to synthesize and communicate information clearly and concisely. A background in office or general management and can oversee customer service, community, building operations is preferred.
Key Responsibilities
- Deliver strong customer service to all resident teams and be a resource to quickly resolve inquiries as they arise
- Continually find ways to create efficiencies and best practices for the building systems, team processes, and resident experience Develop SOPs for our operations team, building management and resident communications
- Proactively manage the building operations and systems maintenance
- Ensure Comm Ops is appropriately responsive to The Engine Accelerator team needs
- Leading the bi-weekly detailed rounds of the building with the comm ops team
- Coordinate infrequent audits/checks for the entire comm ops team
- Clean & tidy kitchen and common areas throughout the day; brew coffee; set-up team lunch; replenish snacks; run & empty dishwasher.
- Greet visitors warmly and ensure an efficient hand-off to their host.
- Manage all IT services and relationships with vendors
- Oversee the resident and building database system accurately and manage updates and fixes; check for accuracy monthly through community operations team
- Continually find ways to create efficiencies and best practices for the building systems, team processes, and resident experience Develop SOPs for our operations team, building management and resident communications
Qualities in an ideal candidate
- Motivated by The Engine’s mission to help tough tech entrepreneurs create game-changing companies
- Have excellent project management skills, ability to multitask effectively
- High collaborator and team player, willing to jump into anything
- Highly detail oriented with superb organizational skills.
- Creative and innovative thinker
- Outstanding communication skills, both written and verbal
- Calm individual who can operate under pressure, meet deadlines, and pivot quickly
- High level of proficiency in Microsoft Office Suite applications including Word, Excel, Outlook.
- Be able to work autonomously, but willing to ask questions and receive feedback
- Coworking/Hospitality experience is a bonus
$1,350 - $2,300 a week
Apply
Please submit a resume and confirm you are available to immediate hire.
