Systems Analyst

Remote - US /
Technology Operations – Engineering /
/ Remote
LOCATION: U.S. Eastern Time Zone
Must reside in the US – preferably in the Eastern Time Zone.  Remote working permitted.  Must be eligible to work in the US without sponsorship now or in the future.  This is a full-time position with benefits. Contractors will not be considered for this position.
Who we are:
Enterra provides solutions that leverage sophisticated machine learning, artificial intelligence (ontologies, inference engines and rules) and natural language processing to provide highly actionable insights and recommendations to business users. Today, our solutions impact just about every aspect of the products you buy at your local store – from what is available to how its priced and even where it is placed on the shelf. Our SolaaS (Solution as a Service)solutions are deployed within private clouds – principally on Azure. We help transform market-leading companies into true data-driven digital enterprises.
What you will do: 
The ideal candidate must be humble, collaborative, and deadline driven. Because of the nature of our work and our technology, successful candidates must take a growth mindset and be comfortable with ambiguity, with the ability to take a proactive, structured approach to achieve results. Results-orientation and deadline driven are critical in our fast-paced environment.

The successful candidate will join a diverse team to:

    • Develop the functional and technical specifications required to enhance our existing solutions and build new solutions. 
    • Interface with product owners to understand and document functional requirements. 
    • Work collaboratively with System Architects and Engineers to insure functional requirements are achievable and document specifications for hand off to engineering build teams. 
    • This will require the candidate to: 
    • Collaborate across the product management, client services and engineering teams, including business SMEs, analysts, developers, and engineers. 
    • Work closely with leadership to understand challenges and collaborate on solutions to support the development and refinement of Enterra’s products. 
    • Liaise between different teams across Enterra to ensure intended outcomes are met in the solution development

Responsibilities also Include:

    • Develop release notes, feature documentation, and any needed materials to help developers and engineers in the building and testing of the solution features and on-going enhancements. 
    • Support Client services in their development of training materials. 
    • Ensure that documentation standards, including repositories, are adhered to. This includes updating documentation, post testing and release. 
    • Contribute to the structure and design of solution componentsfor use by the end users i.e., editors, reports and other visuals. 
    • Manage timely delivery of assigned tasks. 
    • Participate in regular SDLC activities ranging from estimation, status reporting, SCRUM sessions, design meetings, code reviews etc.   


    • Bachelor’s degree in Computer Science, Software Engineering, or similar field. 
    • Prior experience of working in a role focused on creating and documenting technology specs in a business operations, ideally in a software company  
    • A minimum of 3 years of current, hands-on experience as a systems analyst or business technology analyst 
    • Knowledge of cloud environments (e.g., AWS, Azure) 
    • Proficient understanding of code versioning tools and CI/CD pipeline tools (Jira, BitBucket) 
    • Highly organized with the ability to multi-task across tasks and projects within required deadlines. 
    • Strong verbal and written communication skills. Ability to clearly communicate with business and technical personnel both internally and externally. This includes documentation, presentations, and individual analysis sessions. 
    • Ability to thrive in a fast-paced, remote environment. 
    • Comfortable with ambiguity with the ability to build structure and take a proactive approach to drive results. 
    • Attention to detail – quality and accuracy in work is essential.