Sr Business Consultant - Revenue Management
Lehi, Utah
Customer Operations – Consulting /
Full-Time /
Remote
Since its inception in 2003, driven by visionary college students transforming online rent payment, Entrata has evolved into a global leader serving property owners, managers, and residents. Honored with prestigious awards like the Utah Business Fast 50, Silicon Slopes Hall of Fame - Software Company - 2022, Women Tech Council Shatter List, our comprehensive software suite spans rent payments, insurance, leasing, maintenance, marketing, and communication tools, reshaping property management worldwide.
Our 2200+ global team members embody intelligence and adaptability, engaging actively from top executives to part-time employees. With offices across Utah, Texas, India, and the Netherlands, Entrata blends startup innovation with established stability, evident in our transparent communication values and executive town halls. Our product isn't just desirable; it's industry essential. At Entrata, we passionately refine living experiences, uphold collective excellence, embrace boldness and resilience, and prioritize diverse perspectives, endeavoring to craft a better world to live in.
As a member of the Business Consulting team, an Entrata Business Consultant plays a key role in the success of a client’s implementation and ongoing use of Entrata Revenue Management product. As a Business Consultant, you will work with the client’s business teams to properly configure Entrata Revenue Management to meet their needs. Consultants are expected to master the Entrata product and use their Revenue Management expertise to help the client use the product in the most effective way for their needs.
Responsibilities will include
- Articulate the revenue management value proposition and develop credibility for its concepts and benefits
- Demonstrate Revenue Management skills and best practices to effectively consult with clients
- Become and maintain certification in Entrata Revenue Management features and related products for all verticals as applicable
- (Conventional, Student, Affordable, Military)
- Provide a wide variety of post-sales consulting services to ensure world-class client experience and successful implementation of Entrata Revenue Management
- Train on revenue management concepts and best practices. Enable the client to use the Entrata Revenue Management tool on their own.
- Complete performance measurement analysis regarding financial results, revenue management adoption, leasing velocity, and market conditions.
- Demonstrate a Subject Matter Expert Level Knowledge of Entrata’s Revenue Management Product
- Demonstrate a Subject Matter Knowledge of Entrata’s Operations Management Suite as it relates and pertains to Entrata Revenue Management and the function within Entrata Core.
- Maintain an understanding of customer processes and configure the software to achieve desired Revenue Management functionality
- Help define the Business Consulting process and participate in change management
Minimum Qualifications
- Bachelor’s degree and 6+ years of PaaS Software Implementation or Consulting Level Business Experience
- Solid understanding of the Google Suite of products including gmail, calendar, meet, sheets, docs.
- Experience with all implementation/consulting tasks -- (project management, kick-off calls, consultations, data configuration and review, etc.)
- Previous revenue management consulting experience
- Experience in the Multifamily housing industry and processes
- Experience in a client-facing role with SaaS products
- Problem Solver: Executes and demonstrates the ability to discover solutions to challenging problems
- Excellent Communicator: Exceptional at building strategic relationships with customers and team members through written and verbal communication
- Self-motivated: Accepts responsibility, is accountable, and can work independently with little direction or guidance
- Empathetic: Ability to identify and understand the challenges and issues faced by customers and coworkers and fosters an environment of positive communication when sharing viewpoints, concerns, and ideas
- A Team Player: Displays a high level of reliability and responsibility that establishes positive relationships and instills respect among team members
- Agile: Proven track record working in a fast-paced environment with cross-functional teams that manage multiple projects requiring effective organization skills and attention to detail
- Tech Savvy: Proficient in the use of technology with the ability to adapt to change and learn new software platforms
Preferred Qualifications
- Bachelor’s degree and 6+ years of PaaS Software Implementation or Consulting Level Business Experience
- Previous software consulting or revenue management consulting experience
- Self-motivated: Accepts responsibility, is accountable, and can work independently with little direction or guidance
Benefits:
Flexible and transparent culture with remote and hybrid work options, generous vacation time, and frequent company recharge days for work-life balance.
Comprehensive medical, dental, and vision coverage, including fertility benefits, available for eligible employees and their families.
HSA/FSA options and employer-paid disability benefits provided for eligible employees.
Access to 401(k) or similar retirement plans with employer matching for eligible employees, ensuring long-term financial security.
Wellness initiatives promoting physical and mental well-being, access to an onsite gym at HQ, mental health resources, wellness challenges, and employee assistance programs.
Family-centric leave policies supporting new parents during significant life events.
Entrata Cares programs offering opportunities for volunteerism, charity events, and giving back to our community.
Exclusive Previ cell phone plan and discounts on services or local business partnerships for additional employee benefits.
Bi-annual swag drops for employees
Currently, Entrata hires in Arizona, Idaho, Nevada, Utah, Wyoming, Texas, North Carolina, Florida, Georgia, South Carolina, Ohio, Pennsylvania, Illinois, and Tennessee for Exempt roles and Arizona, Idaho, Utah, Wyoming, Texas, North Carolina, and Florida for Non-Exempt roles. If you choose to apply and do not live in one of these states, your application may be reviewed on a case-by-case basis and salary ranges will be provided if required by state law
But members of the Entrata team aren’t just intelligent and ambitious, they’re the living embodiment of another core Value: “Excellent Alone, Better Together.” Entrata is dedicated to creating a workplace where a diverse and inclusive team thrives in an environment free from discrimination. We provide equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, protected veteran status, or any other applicable characteristics protected by law.
It’s a great place to work! Will you join us?
