Invoice Acquisition Specialist
Lehi, Utah
Customer Operations – Utilities /
Full-Time /
On-site
Since its inception in 2003, driven by visionary college students transforming online rent payment, Entrata has evolved into a global leader serving property owners, managers, and residents. Honored with prestigious awards like the Utah Business Fast 50, Silicon Slopes Hall of Fame - Software Company - 2022, Women Tech Council Shatter List, our comprehensive software suite spans rent payments, insurance, leasing, maintenance, marketing, and communication tools, reshaping property management worldwide.
Our 2200+ global team members embody intelligence and adaptability, engaging actively from top executives to part-time employees. With offices across Utah, Texas, India, and the Netherlands, Entrata blends startup innovation with established stability, evident in our transparent communication values and executive town halls. Our product isn't just desirable; it's industry essential. At Entrata, we passionately refine living experiences, uphold collective excellence, embrace boldness and resilience, and prioritize diverse perspectives, endeavoring to craft a better world to live in.
As an Invoice Acquisition Specialist, you will provide utility and invoice management services to a portfolio of clients. Clients choose Entrata to manage their community utility bills and generate individual resident invoices in a timely and accurate manner. A successful Invoice Acquisition Specialist will maintain our high standards for accuracy while ensuring the timely receipt of all of our client’s invoices.
Job Responsibilities
- Oversee a portfolio of clients by tracking their monthly invoices and ensuring timely receipt of those invoices
- Optimize invoice receipt method to ensure the fastest receipt possible
- Coordinate with utility providers to quickly track down missing invoices
- Scan physical invoices received through the mail daily
- Ensure proper procedures and follow-ups are executed, according to SOPs
- Assist team members, as needed, to fulfill their job duties
- Partner with other departments when taking on new properties to ensure a smooth transition
- Collaborate with Utility Service Manager and other internal teams to ensure client needs are met
- Meet department metrics and KPIs
Desired Qualifications
- Excellent communication skills – both verbal and written
- Basic computer skills with proficiency in Microsoft Office products, specifically Excel
- Ability to deliver quality results with strict deadlines
- Excellent problem-solving skills and attention to detail
- Self-motivated with or without supervision; a healthy desire to constantly succeed
- Organizational skills needed to balance workload to achieve optimal results
- Ability to work well with others in a team setting
- Property management experience is a plus
Compensation and Work Location
- $34K+ annual salary, DOE
- Lehi, Utah
- Must be willing to work Part-Time in Office
Benefits:
Flexible and transparent culture with remote and hybrid work options, generous vacation time, and frequent company recharge days for work-life balance.
Comprehensive medical, dental, and vision coverage, including fertility benefits, available for eligible employees and their families.
HSA/FSA options and employer-paid disability benefits provided for eligible employees.
Access to 401(k) or similar retirement plans with employer matching for eligible employees, ensuring long-term financial security.
Wellness initiatives promoting physical and mental well-being, access to an onsite gym at HQ, mental health resources, wellness challenges, and employee assistance programs.
Family-centric leave policies supporting new parents during significant life events.
Entrata Cares programs offering opportunities for volunteerism, charity events, and giving back to our community.
Exclusive Previ cell phone plan and discounts on services or local business partnerships for additional employee benefits.
Bi-annual swag drops for employees
But members of the Entrata team aren’t just intelligent and ambitious, they’re the living embodiment of another core Value: “Teamwork and Collaboration.” Entrata is dedicated to creating a workplace where a diverse and inclusive team thrives in an environment free from discrimination. We provide equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, protected veteran status, or any other applicable characteristics protected by law.
It’s a great place to work! Will you join us?
