Instructional Designer
Lehi, Utah
Customer Operations – Product Training /
Full-Time /
Remote
Since its inception in 2003, driven by visionary college students transforming online rent payment, Entrata has evolved into a global leader serving property owners, managers, and residents. Honored with prestigious awards like the Utah Business Fast 50, Silicon Slopes Hall of Fame - Software Company - 2022, Women Tech Council Shatter List, our comprehensive software suite spans rent payments, insurance, leasing, maintenance, marketing, and communication tools, reshaping property management worldwide.
Our 2200+ global team members embody intelligence and adaptability, engaging actively from top executives to part-time employees. With offices across Utah, Texas, India, and the Netherlands, Entrata blends startup innovation with established stability, evident in our transparent communication values and executive town halls. Our product isn't just desirable; it's industry essential. At Entrata, we passionately refine living experiences, uphold collective excellence, embrace boldness and resilience, and prioritize diverse perspectives, endeavoring to craft a better world to live in.
If you’re one of the best and brightest, a highly motivated innovator, a fast worker, and a fierce competitor, you may be just the person we’re looking for! Entrata’s Knowledge and Education Department is looking for an Instructional Designer / Developer based in our Lehi, Utah, HQ. This individual will be a key team member in creating Entrata's first-ever Client Certification Program. The Instructional Designer / Developer for this program will conceptualize, strategize, and implement a certification for adult learners. This will involve creating new team and department processes for course production and publication. This individual will be expected to manage and work on multiple projects simultaneously while completing them within specified timelines. They will collaborate with subject matter experts to understand product functionality.
The ideal candidate is excited to be the expert, produce creative and professional e-learning programs, focus on outcomes vs. outputs, and have an innovative mindset to build something never before seen at Entrata.
Responsibilities will include
- Conceptualize, design, and develop training content, including video and course content, assessments, scenario-based training, interactive elements, and other training materials
- Lights, Camera, Action! Plan and direct video production shoots for training videos and course content
- Use a variety of multimedia technology and authoring tools to build content that engages the audience, increases retention, transfers skill/knowledge, and drives sustained behavior change
- Maintain knowledge of new learning approaches, technology, and measurement tools through continual research to ensure that our solutions deliver innovation
- Collaborate with colleagues and support projects that drive team initiatives and larger organizational goals
- Design and create motion graphics for use in content related to a variety of products
Minimum Qualifications
- 2+ years experience using eLearning development tools like Articulate Storyline or Adobe Captivate
- 2+ years experience with video production and editing using tools such as Adobe Premiere or Final Cut Pro
- 2+ years experience developing training content for business software and/or technical software topics for eLearning
- Excellent project management and prioritization skills with the ability to meet tight deadlines
- Bachelor's degree in a relevant field or equivalent work experience
Preferred Qualifications
- Experience with motion graphic tools such as Adobe Illustrator and Adobe After Effect
- Experience with voice-over video direction and production
- Experience in the multifamily industry
Benefits:
Flexible and transparent culture with remote and hybrid work options, generous vacation time, and frequent company recharge days for work-life balance.
Comprehensive medical, dental, and vision coverage, including fertility benefits, available for eligible employees and their families.
HSA/FSA options and employer-paid disability benefits provided for eligible employees.
Access to 401(k) or similar retirement plans with employer matching for eligible employees, ensuring long-term financial security.
Wellness initiatives promoting physical and mental well-being, access to an onsite gym at HQ, mental health resources, wellness challenges, and employee assistance programs.
Family-centric leave policies supporting new parents during significant life events.
Entrata Cares programs offering opportunities for volunteerism, charity events, and giving back to our community.
Exclusive Previ cell phone plan and discounts on services or local business partnerships for additional employee benefits.
Bi-annual swag drops for employees
But members of the Entrata team aren’t just intelligent and ambitious, they’re the living embodiment of another core Value: “Teamwork and Collaboration.” Entrata is dedicated to creating a workplace where a diverse and inclusive team thrives in an environment free from discrimination. We provide equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, protected veteran status, or any other applicable characteristics protected by law.
It’s a great place to work! Will you join us?
