Authentication Support Associate - Sneakers (Los Angeles)
Los Angeles, California /
Support Operations – Authentication Support (Sneakers) /
Full-time
/ Hybrid
About Entrupy
Entrupy is a global technology company whose mission is to protect businesses, borders and consumers from transacting in counterfeit goods. Entrupy has developed a patented technology system which utilizes a combination of AI and computer vision to instantly identify and authenticate high value physical goods.
Entrupy’s solutions serve business customers including leading luxury brands, retailers, e-commerce marketplaces and online resellers in over 60 countries. Entrupy is growing quickly with team members based in the US, India, Japan and Brazil.
Entrupy’s solutions in market:
About The Role:
Entrupy Inc. is seeking a full-time authentication support position based out of Los Angeles. The Authentication Support position is a salaried position. You will be trained to authenticate all of Entrupy’s supported sneaker brands through studying Entrupy’s macroscopic data and brand learning. You will be responsible for accurately assessing and tagging each item to assist in the machine learning process to further train our algorithms as well as meeting and exceeding SLAs through quality and efficient processing.
Responsibilities
- Monitor real-time customer authentications of high-end luxury goods
- Ensure accuracies of internal tests pertaining to newly released brands and materials
- Initiate follow-up communication with customers on as-needed basis
Skills and Qualifications
- Analytical: you must be comfortable gleaning information from large, often similar, sets of data
- Focus: you will be monitoring and analyzing large amounts of data
- Accuracy and attention to detail are critical, as is time management
- Communication: you need to be able to communicate effectively with your colleagues working remotely and in different timezones
- Tech savvy: you will be actively utilizing internal information systems, Google Suites, Slack, Zoom and other applications
- Flexible: you may be required to work weekends, holidays, and hours outside of Entrupy’s public online hours of 10:00 AM to 7:00 PM
Good to Have
- Prior experience in authenticating sneakers.
- A background in the fashion and/or technology industry.
- Previously worked in a startup-like environment.
Entrupy benefits:
- We want you to have enough time to unwind. PTO of 20 days a year that stacks. Additionally US company-wide holidays of 14 days/year.
- Health, dental, vision, all covered. A range of options across providers to choose from.
- We want you to invest in your future. 401K plan which employees can participate in
- We also offer commuter benefits (pre-tax contributions for public transport)
