Authentication Support - US (West Coast Region, Remote)

Los Angeles, CA /
Support Operations – Authentication Support /
/ Hybrid
About Entrupy
Entrupy is a global technology company whose mission is to protect businesses, borders and consumers from transacting in counterfeit goods. Entrupy has developed a patented technology system which utilizes a combination of AI and computer vision to instantly identify and authenticate high value physical goods.

Entrupy’s solutions serve business customers including leading luxury brands, retailers, e-commerce marketplaces and online resellers in over 60 countries. Entrupy is growing quickly with team members based in the US, India, Japan and Brazil. 

Entrupy’s solutions in market:
●  Entrupy Luxury Authentication
●  Entrupy Sneaker Authentication
●  Entrupy Fingerprinting

Entrupy Inc. is seeking a full-time authentication support position based in the United States (West Coast region). The Authentication Support position is a salaried position. You will be trained to authenticate all of Entrupy’s supported brands through studying Entrupy’s microscopic data and intensive brand learning. You will be responsible for accurately assessing and tagging each item to assist in the machine learning process to further train our algorithms as well as meeting and exceeding SLAs through quality and efficient processing.

This position is a fully remote role in the West Coast region of the United States. Applicants do not need to be located in Los Angeles, California, but must be located on Pacific Time.


    • Monitor real­-time customer authentications of high-­end luxury goods
    • Ensure accuracies of internal tests pertaining to newly ­released brands and materials
    • Initiate follow­-up communication with customers on as­-needed basis

Skills & Qualifications

    • Analytical: you must be comfortable gleaning information from large, often similar, sets of data­
    • Focus: you will be monitoring and analyzing large amounts of data.
    • Accuracy and attention to detail are critical, as is time management
    • Tech­ savvy: you will be actively utilizing internal information systems, Google Suites, Slack, Zoom and other applications
    • Flexible: you may be required to work weekends, holidays, and hours outside of Entrupy’s public online hours of 10:00 AM to 7:00 PM