Enterprise Sales Administrator
Mexico
Enterprise – Enterprise /
Permanent Full Time /
Remote
We value inclusivity and diversity at Envato. Research shows candidates from neurodiverse and underrepresented backgrounds often only apply for roles if they meet all the criteria. We like to make our hiring decisions based on experience and passion, so if you’re keen to apply and need reasonable adjustments please let us know. We also encourage you to let us know the pronouns you use at any point during the recruitment process.
About Envato
Our focus is on helping people to complete their creative projects, with our author community earning every time that happens. Envato proudly impacts the lives of creatives all over the world, from web developers and graphic designers to marketers, videographers, photographers, and more. We’ve built a community where anyone can get their creative projects done, and where creators bring their ideas to life and in the process, earn a living doing what they love. It doesn’t get much better than that!
We are a global and rapidly scaling business. Blending purpose and profit, we're a passionate B Corp, committed to making a positive impact on the communities we engage in. You can read more about our purpose, mission, and values on our website.
We’ve embraced flexibility for a long time - where we can, let’s make work, work for you! We have an amazing office in the Colonia Americana neighborhood in Guadalajara, Jalisco, Mexico.
Purpose
The Enterprise Sales Administrator is responsible for supporting our sales team’s rapid growth, managing all the onboarding processes with possible enterprise clients, and assisting both with customer-facing processes and coordinating with Envato’s internal teams. They will own, maintain, and automate internal processes and communications.
What would I work on specifically?
Key Duties & Responsibilities:
- Manage and guide all vendor setup/procurement for future and renewing customers.
- Facilitate Enterprise customer activation and onboarding.
- Work directly with customer procurement teams to identify and deliver setup needs.
- Coordinate with Envato finance to support customer invoices, reactivation and system updates.
- Communicate with Envato finance, legal, security and other internal factions to streamline customer setup and customer activation while maintaining good customer communication.
- Define and integrate processes.
- Coordinate client management with Customer Support.
- Establish workflow KPI’s.
- Build reporting on all functions to identify bottlenecks, blockers, areas to automate and improve
Required Technical Skills/Experience.
- +4 years of experience in sales development, preferably in the SaaS industry.
- Demonstrate good skills in negotiation.
- Basic knowledge of ERP systems such as SAP, Close.IO, and Salesforce.
- Ability to simplify complex tasks and processes.
- Quick learning in multiple systems.
- Experience in creating/pulling reports.
- Sales, and account management experience.
- Strong level of computer literacy and Excel knowledge.
- Excellent English and Spanish in both written and verbal communication.
#LI-Remote
What we offer
Competitive Salary based on qualifications
● 30 days - Christmas Bonus
● 12 vacation days (from the first year)
● 100% holidays bonus
● Private Health Insurance (SGMM)
● 5% Grocery Coupons (With legal cap)
● 5% Savings Funds (Fondo de Ahorro)
● Internet/electricity allowance (monthly paid)
• Profit-share, Mexican entity
● Round trip tickets around Mexico to a place you haven’t been twice a year.
● Unlimited ebooks
● Paid for educational courses that relate to your work
● Top line equipment
What next?
Submit your resume and answers to the below questions. Good luck!
About Us
- We’re BCorp certified & believe in succeeding sustainably as one global team.
- We’re committed to ensuring all our team feel welcome, included, and respected
- We support the flexibility to work from anywhere, great benefits above the law, generous parental leave, wellness programs, social connection and learning opportunities to help you grow.
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