Production Support Specialist (WAY4)
New Cairo, Cairo
Engineering – Technical Support /
Full-time /
On-site
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Production Support Specialist (WAY4)
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What are your current responsibilities?
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Describe your experience troubleshooting and resolving incidents for card systems and their integrations.
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Tell me about your experience collaborating with product development teams to troubleshoot issues and identify improvements.
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Describe your experience with server monitoring, deployment of fixes on Unix and Windows servers, and any specific tools you've used.
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How do you approach functional testing for card system updates and how do you train internal users on new features or processes?
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Describe your approach to communicating technical information to diverse stakeholders, including non-technical users. Can you share an example of a successful communication strategy you used?
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