Collections Manager( Program Manager)

Bangalore
Lending – Collections Ops /
Full-time /
On-site
About Fi Money

Who we are: Fi is a money management app that listens to your needs, understands your wants, and gently nudges you to achieve your financial goals. On the inside, we’re a deep-tech startup that’s building a highly innovative and secure financial hub for a digital-first generation.

Who we’re looking for: Exceptional, innovative people! Passionate about delightful user experiences, clear about doing the right thing and hungry to impact millions of lives.

What we’re looking for: 

-Own and drive the collections product requirements and process improvement charter across all collections touch points
-Partner closely with credit risk and design ops feedback mechanism and processes to existing policies to minimize
delinquencies
-Partner with business team to pilot and lead new ops tracks to improve top of the funnel
-Provide subject matter expertise in design of all internal collections processes 
-Ensure timely tracking, reporting and delivery of all program tracks

Selection process & timelines : 

Once we have your application, our Talent team will review and reach out if we find your profile/portfolio suited for the current requirements.
Expect at least 3 rounds to assess your articulation & communication, general aptitude, attitude and team fitment. You will be quizzed for your role-related knowledge and general cognitive ability.

We aspire to create an inclusive culture of diverse people not just because it's the right thing to do but because heterogeneity inspires us and is more fun! We employ people solely on merit and do not discriminate against any employee or applicant because of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, marital status, pregnancy or related condition (including breastfeeding), or any other basis protected by law.