Senior Servicing Analyst
Remote
Operations – Loan Disposition /
Full-Time /
Remote
EPM is growing, and we are seeking a Senior Servicing Analyst to join our team. You’ll be responsible for managing and maintaining servicing data, ensuring accuracy for analysis and reporting, as well as developing and distributing reports using Excel and PowerBI to provide insights into key servicing metrics. The ideal candidate is detail-oriented, highly analytical, and experienced in mortgage servicing, with a strong background in data analysis. If this sounds like you, apply today!
Responsibilities
- Manage and maintain servicing data, ensuring its accuracy and readiness for analysis and reporting.
- Develop, enhance, and distribute reports using Excel and PowerBI, focusing on portfolio performance and operational metrics.
- Coordinate transfers of loans for Mortgage Servicing Rights (MSR) sales, GNMA Early Buyouts, repurchase and scratch and dent transfers.
- Provide mortgage servicing reports, focusing on delinquency, default, loss mitigation, and loan boarding.
- Identify and resolve discrepancies in loan data to ensure accuracy and compliance.
- Support various loan servicing activities, including processing document requests, conducting loan audits, and managing compliance with escrow and insurance requirements.
- Assist with managing the Loan Servicing mailbox by processing and researching requests, including document requests related to BK, FC, and Lien Notices, as well as Payoff Requests.
- Perform Loan Level Review of short sale and Deed-in-Lieu progress for monthly buyout dates.
- Upload GNMA Pool information to subservicer.
- Additional responsibilities related to business needs.
Qualifications & Skills
- High school diploma required; college degree preferred.
- 5+ years of mortgage servicing experience required.
- Prior experience in post-closing, insuring, or loan delivery preferred.
- Strong proficiency in Excel and PowerBI, including advanced formulas and data analysis.
- Strong attention to detail and organizational skills to manage multiple tasks and deadlines.
- Excellent problem-solving skills and the ability to collaborate effectively across teams.
- Knowledge of home loans and residential mortgages such as conventional, VA, FHA, USDA, Non-QM loans, and loan products.
About EPM
Founded at the height of the mortgage crisis in 2008, EPM has rapidly evolved into one of the leading mortgage lenders in the U.S. Our vision is clear to live in a world that everyone has the opportunity for the American Gift. We strive to offer top-tier financial services, exceptional communication, and unwavering assistance to our clients. Our goal is not only to facilitate homeownership but also to empower individuals and families through informed financial decisions, by closing one loan perfectly at a time.
Headquartered in Atlanta, GA, EPM is licensed in 50 states and provides an array of lending resources such as Conventional, FHA, VA, 203K, Reverse, and USDA loans. Additionally, we are proud to be a trusted Seller/Servicer for Fannie Mae, Freddie Mac, and Ginnie Mae, ensuring that our clients have access to reliable and competitive financing options.
EPM is an equal opportunity employer committed to creating an inclusive environment for all employees. We do not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected characteristic.
Candidate Acknowledgment Statement
By clicking "Apply for this Job," I acknowledge that I have reviewed, understand, and agree to the terms outlined in the linked EPM Legal Statement and Application Addendum.
