Associate Manager, RCM Monitoring & Testing

Toronto
Compliance – Regulatory Compliance Management /
Full Time /
Hybrid
Join a Challenger

Being a traditional bank just isn’t our thing, so we challenge ourselves to get creative in providing innovative banking solutions for Canadians.

How do we get there? With a talented team of inquisitive and agile challengers that break through the status quo. So, if you’re passionate about redefining the future of banking—while having fun—this could be your next big opportunity.

Our company continues to grow, and today we serve more than 670,000 people across Canada through Equitable Bank, Canada's Challenger Bank™, and have been around for more than 50 years. Equitable Bank's wholly-owned subsidiary, Concentra Bank, supports credit unions across Canada that serve more than six million members. Together we have over $125 billion in combined assets under management and administration, with a clear mandate to drive change in Canadian banking to enrich people's lives. Our customers have named our EQ Bank digital platform (eqbank.ca) one of the top banks in Canada on the Forbes World's Best Banks list since 2021. 


The Work

The Associate Manager, RCM Monitoring & Testing, will support the Senior Manager in the identification, assessment, management, monitoring, and reporting of the Bank’s Regulatory Compliance Program on an enterprise-wide basis, ensuring alignment with OSFI E-13 guidance. The role will focus on assisting with monitoring and testing activities on controls related to regulatory requirements such as the Bank Act, Anti-Money Laundering/Anti-Terrorist Financing, Privacy, Consumer Provisions, Whistleblower, FATCA, and CASL. 
 
This position reports to the Senior Manager, RCM Monitoring & Testing. 

Regulatory Compliance Management

    • Oversee operational support in managing compliance-related issues using the Bank’s RCM Tool (Resolver), including maintaining issue records and facilitating resolutions. 
    • Assist, and lead where appropriate, in the implementation and maintenance of enterprise-wide compliance policies and procedures that support the RCM Program. 
    • Manage the execution of the Annual Test Plan coordination activities with business units. 
    • Collaborate with other RCM team members including Managers, RCM M&T, and Business Units to assess compliance risks and assist in the development of regulatory controls. 

Monitoring & Testing

    • Conduct compliance monitoring and testing activities under the guidance of the Senior Manager to ensure adherence to regulatory controls. 
    • Assist in the evaluation of the adequacy and effectiveness of compliance controls and recommend improvements. 
    • Review and validate findings, ensuring timely tracking and resolution of issues and assist in preparing comprehensive reports for RCM Leadership Team and senior management. 

Reporting & Analysis

    • Proactively contribute to the preparation of management and Board-level reports related to compliance monitoring, testing activities, and issue tracking, ensuring accuracy and alignment with reporting standards. 
    • Analyze compliance-related data to identify emerging trends, recurring themes, and potential risk areas, and provide actionable insights to senior leadership. 
    • Manage the tracking and reporting of regulatory compliance gaps and remediation efforts, ensuring timely resolution and escalation of critical issues as needed. 

Let's Talk About You!

    • Undergraduate degree in business, finance, law, or a related field (or equivalent work experience). 
    • Excellent communication skills for preparing reports and interacting with multiple Business Units. 
    • Minimum of 3-5years of experience in regulatory compliance, auditing, or risk management within a financial institution. 
    • Familiarity with regulatory requirements such as the Bank Act, AML/ATF, Privacy, and federal consumer protection laws. 
    • Strong analytical skills with the ability to interpret regulatory requirements and compliance risks. 
    • Highly organized with attention to detail and the ability to manage multiple tasks effectively.
    • High proficiency in Microsoft Office (Word, Excel, PowerPoint) and Microsoft Visio. 
    • Experience using compliance management (GRC) tools or direct experience using Resolver preferred.
What we offer [For full-time permanent roles]
 
💰 Competitive discretionary bonus 
✨ Market leading RRSP match program
🩺  Medical, dental, vision, life, and disability benefits
📝  Employee Share Purchase Plan
👶🏽 Maternity/Parental top-up while you care for your little one
🏝 Generous vacation policy and personal days
🖥  Virtual events to connect with your fellow colleagues
🎓  Annual professional development allowance and a comprehensive Career Development program
💛  A fulfilling opportunity to join one of the top FinTechs and help create a new kind of banking experience

  
Equitable Bank is deeply committed to inclusion. Our organization is stronger and our employees thrive when we honour and celebrate everyone’s diverse experiences and perspectives. In tandem with that commitment, we support and encourage our staff to grow not just in their career path, but personally as well. 

We commit to providing a barrier-free recruitment process and work environment for all applicants. Please let us know of any accommodations needed so that you can bring your best self to the application process and beyond. All candidates considered for hire must successfully pass a criminal background check and credit check to qualify for hire. While we appreciate your interest in applying, an Equitable recruiter will only contact leading candidates whose skills and qualifications closely match the requirements of the position.
 
We can’t wait to get to know you!