Manager, Commercial Credit, Portfolio Management, BES

Toronto
Commercial – Commercial /
Full Time /
Hybrid
Join a Challenger

Being a traditional bank just isn’t our thing. We are big believers in innovating the banking experience because we believe Canadians deserve better options, and we challenge ourselves and our teams to creatively transform what’s possible in banking. Our team is made up of inquisitive and agile minds that find smarter ways of doing things. If you’re not afraid of taking on big challenges and redefining the future, you belong with us. You’ll get to work with people who will encourage you to reach new heights. We like to keep things fun, ask questions and learn together.
 
We are a big (and growing!) family. Overall we serve more than 370,000 people across Canada through Equitable Bank, Canada's Challenger Bank™, and have been around for more than 50 years. Equitable Bank's wholly-owned subsidiary, Concentra Bank, supports credit unions across Canada that serve more than 5 million members. Together we have over $100 billion in combined assets under management and administration, with a clear mandate to drive change in Canadian banking to enrich people's lives. Our EQ Bank platform (eqbank.ca) has been named the top Schedule I Bank in Canada on the Forbes World's Best Banks 2023, 2022, and 2021 lists. 


The Work

The Manager, Commercial Credit BES will be a key member of the Commercial Credit team, reporting to the Associate Director, Commercial Portfolio Management.  The incumbent will be responsible for managing and providing guidance to team members, while ensuring the team  operates efficiently and effectively, providing optimum service. Key responsibilities include adhering to established policies and underwriting standards, meeting compliance and control requirements and achieving service goals.
 
The Manager, Commercial Credit BES is responsible for monitoring the commercial pipeline report, providing direct oversight to the Mortgage Coordinator and a team of Underwriters, managing the credit flow, deal assignment, approving or recommending commercial mortgage facilities within assigned credit limits, and ensuring that all critical functions meet the company’s lending and regulatory requirements.  Additional credit related and administrative duties are also required to support senior management and regulatory requirements.  The Manager is responsible for communicating and co-operating with external business partners as well as staff within the Commercial group and other internal departments.

The core parts of your role would be to:

    • Review and analyze all commercial mortgage reviews and proposals, together with supporting credit related documentation.  Ensure compliance with the company’s established policies, lending guideline, regulatory requirements and procedures with recommendations submitted for approval to Senior management based on approved delegations of authority
    • Provide support, guidance and mentoring to the Mortgage Coordinator and assigned Underwriters.  The incumbent will also be responsible for resolving day to day challenges, assess the individual staff members’ training needs and ensure that they are met so that the individual is able to perform his/her job effectively.
    • Motivate and support the professional growth of staff, including creation and execution of development plans, where appropriate
    • Develop, implement, and maintain production and service metrics to measure and support best-in-class turnaround times on completion of origination underwriting with a goal of exceeding customer service, accountability, and transparency targets
    • Deal assignment to the underwriters and monitoring of the pipeline to ensure efficient time management of deal flow in order to meet prescribed deadlines
    • The incumbent is responsible for the management, organization, training and evaluation of any contract employees, interns, LDP Associates and job shadowing employees that are assigned to the department.
    • Develop and maintain strong working relationships with internal colleagues as well as external contacts in order to provide optimal service to our clients
    • Review weekly/monthly/quarterly reports issued by Information reporting Department or Commercial Analytics and advise Management of any issues.  Responsible for the timely review/preparation of reports as deemed necessary by senior management
    • Ensure Compliance and QA audits are reviewed in a timely manner, compile underwriter feedback on deficiencies, submit for Senior manager review and record final results on the audit tracker  
    • Assist in department projects or company initiatives, where needed

Let’s Talk About You

    • Post-secondary education (diploma/degree) in business or finance, MBA/CFA preferred
    • Have a minimum of 5 years of experience in commercial real estate lending 
    • Highly developed verbal and written communication skills with the ability to communicate to Senior Management in a clear, concise and professional manner
    • Sound technical knowledge of commercial lending, financial statement analysis and factors affecting the Canadian commercial lending environment
    • Detail-oriented individual who possesses a high level of integrity
    • Demonstrated service excellence with their field
    • Working knowledge of AML/ATF regulations and Corporate/Legal documentation for commercial real estate in multiple jurisdictions across Canada
    • Proven ability to thrive in a constantly changing environment and to perform well in a high volume, high intensity environment
    • Effective analytical and problem solving skills
    • Strong organizational and time management skills
    • Ability to handle multiple competing priorities
    • Proficient in MS Office
#LI-Hybrid
#INDC

What we offer [For full-time permanent roles]
 
💰 Competitive discretionary bonus 
✨ Market leading RRSP match program
🩺  Medical, dental, vision, life, and disability benefits
📝  Employee Share Purchase Plan
👶🏽 Maternity/Parental top-up while you care for your little one
🏝 Generous vacation policy, personal days and even a moving day 
🖥  Virtual events to connect with your fellow colleagues
🎓  Annual professional development allowance and a comprehensive Career Development program
💛  A fulfilling opportunity to join one of the top FinTechs and help create a new kind of banking experience

The incumbent will be working hybrid and in office time will be spent working from Equitable Bank’s additional office space located at 351 King Street East, Toronto, ON.
  
Equitable Bank is deeply committed to inclusion. Our organization is stronger and our employees thrive when we honour and celebrate everyone’s diverse experiences and perspectives. In tandem with that commitment, we support and encourage our staff to grow not just in their career path, but personally as well. 

We commit to providing a barrier-free recruitment process and work environment for all applicants. Please let us know of any accommodations needed so that you can bring your best self to the application process and beyond. All candidates considered for hire must successfully pass a criminal background check and credit check to qualify for hire. While we appreciate your interest in applying, an Equitable recruiter will only contact leading candidates whose skills and qualifications closely match the requirements of the position.
 
We can’t wait to get to know you!