Director, BES, Portfolio Management
Toronto
Commercial . BES – Commercial . BES /
Full Time /
Hybrid
Join a Challenger
Being a traditional bank just isn’t our thing. We are big believers in innovating the banking experience because we believe Canadians deserve better options, and we challenge ourselves and our teams to creatively transform what’s possible in banking. Our team is made up of inquisitive and agile minds that find smarter ways of doing things. If you’re not afraid of taking on big challenges and redefining the future, you belong with us. You’ll get to work with people who will encourage you to reach new heights. We like to keep things fun, ask questions and learn together.
We are a big (and growing!) family. Overall we serve more than 370,000 people across Canada through Equitable Bank, Canada's Challenger Bank™, and have been around for more than 50 years. Equitable Bank's wholly-owned subsidiary, Concentra Bank, supports credit unions across Canada that serve more than 5 million members. Together we have over $100 billion in combined assets under management and administration, with a clear mandate to drive change in Canadian banking to enrich people's lives. Our EQ Bank platform (eqbank.ca) has been named the top Schedule I Bank in Canada on the Forbes World's Best Banks 2023, 2022, and 2021 lists.
The Work
The Director, BES, Portfolio Management is responsible for providing direct oversight and management of the BES Portfolio team and underwriting process. The incumbent will lead a team comprised of Managers and Account Managers in the prudent underwriting of complex conventional commercial mortgage loans secured by all major asset classes in markets throughout Canada. Commercial mortgage loans range in size and up to $5.0 million.
Key responsibilities include establishing, implementing, and overseeing procedures to ensure that credit risk is thoroughly assessed and within the Bank’s risk appetite. Additionally, the incumbent is responsible for ensuring that ongoing loan monitoring, annual reviews, renewals, and amendments/modifications are reviewed and assessed within approved guidelines. The Director will manage, supervise, and mentor the BES, Portfolio team to ensure individual responsibilities are being completed in accordance with Company policies, procedures, and priorities. Along with the BES Portfolio Managers, the Director will monitor the renewal and annual review pipeline report, manage credit flow and approve or recommend commercial mortgage renewals and annual reviews according to assigned delegation of authority.
In addition, the Director will support the Bank’s goal of delivering a superior customer experience by proactively addressing issues as they arise while ensuring that team members complete underwriting assignments quickly and efficiently.
The core parts of your role would be to:
- Ensure compliance with the company’s established policies and procedures with recommendations submitted for approval to management based on approved delegated authority.
- Review, approve or recommend commercial credit facilities (i.e. mortgage renewals, annual reviews, assumptions, etc.) ensuring the credit request falls within the Company’s lending and regulatory requirements and within the Bank’s risk appetite.
- Develop, implement, and maintain production and service metrics to measure and support best-in-class turnaround times on completion of underwriting assignments to support the Bank’s goal of providing a superior customer experience and target the retention objective of BES maturities
- Continuously identify and implement improvements to processes to increase department efficiencies, improve customer service levels and ensure ongoing compliance with risk and regulatory requirements.
- Provide support, guidance, and ongoing training to Managers and staff, identifying their specific needs and devising plans to ensure all staff are adequately trained.
- Develop and maintain strong working relationships with Commercial team colleagues as well as our broker partners to provide optimal service to our clients.
- Lead standing team meetings to ensure pipeline work flow production and service metrics are met within prescribed timelines.
- Oversee ongoing, timely completion of regular reporting for senior levels of management, including but not limited to: Maturity Reporting, Annual Review Reporting, Commercial Dashboard, KPI/KRI reporting, etc.
- Motivate and support the professional growth of the team, to work collaboratively to achieve departmental goals.
- Provide overflow support to BEC Credit by way of taking on new business underwriting assignments.
- Assist in department projects or company initiatives, where needed.
Let’s Talk About You
- Post-secondary education (diploma/degree) in business or finance, MBA/CFA preferred
- Have a minimum of 10 years commercial mortgage experience with a minimum of 3-5 years of management experience.
- Highly developed verbal and written communication skills with the ability to communicate to Senior Management, Partners and Borrowers in a clear, concise and professional manner
- Proven ability to inspire a team to work toward a set of goals and objectives
- Advanced technical knowledge of commercial lending, financial statement analysis and factors affecting the Canadian commercial lending environment
- Possess a detailed understanding of macro factors affecting the commercial real estate industry with an ability to understand, anticipate and react accordingly, to changing factors
- Detail-oriented individual who possesses a high level of integrity
- Demonstrated service excellence within their field
- In-depth knowledge of AML/ATF regulations and Corporate/Legal documentation for commercial real estate in multiple jurisdictions across Canada
- Proven ability to thrive in a constantly changing environment and to perform well in a high volume, high intensity environment
- Effective analytical and problem solving skills
- Strong organizational and time management skills
- Ability to handle multiple competing priorities
- Proficient in MS Office
#LI-Hybrid
What we offer [For full-time permanent roles]
💰 Competitive discretionary bonus
✨ Market leading RRSP match program
🩺 Medical, dental, vision, life, and disability benefits
📝 Employee Share Purchase Plan
👶🏽 Maternity/Parental top-up while you care for your little one
🏝 Generous vacation policy, personal days and even a moving day
🖥 Virtual events to connect with your fellow colleagues
🎓 Annual professional development allowance and a comprehensive Career Development program
💛 A fulfilling opportunity to join one of the top FinTechs and help create a new kind of banking experience
The incumbent will be working hybrid and in office time will be spent working from Equitable Bank’s additional office space located at 351 King Street East, Toronto, ON.
Equitable Bank is deeply committed to inclusion. Our organization is stronger and our employees thrive when we honour and celebrate everyone’s diverse experiences and perspectives. In tandem with that commitment, we support and encourage our staff to grow not just in their career path, but personally as well.
We commit to providing a barrier-free recruitment process and work environment for all applicants. Please let us know of any accommodations needed so that you can bring your best self to the application process and beyond. All candidates considered for hire must successfully pass a criminal background check and credit check to qualify for hire. While we appreciate your interest in applying, an Equitable recruiter will only contact leading candidates whose skills and qualifications closely match the requirements of the position.
We can’t wait to get to know you!
