Lead Product Manager, Customer Identity and Access Management

Toronto
Digital Banking – Digital Banking /
Full Time /
Hybrid

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Work Authorization

Hybrid

  • How many days are you available to be in the office in Downtown Toronto? (Ontario Street)

Lead Product Manager - Customer Identity and Access Management

  • Choose 1 of the following 5 questions to answer. Write the number of question you intend to answer and leave the rest of the questions blank. For example, "Answering number 1 question".
  • Question 1 - Customer Identity and Access Management - Describe a digital product or platform that you believe offers an exceptional customer identity and access experience (e.g., seamless login, secure onboarding, consent management). What specific design or technical choices made it stand out, and how would you apply those principles to improve CIAM at EQ?
  • Question 2 - Authentication & Security Protocols - How familiar are you with authentication standards such as OAuth 2.0, SAML, or passwordless login? Describe a time you implemented or evaluated one of these in a product. What trade-offs did you consider?
  • Question 3 - Vendor & Platform Integration - Have you worked with identity service providers like Okta, Auth0, or LexisNexis ThreatMetrix? What were the key challenges or benefits in integrating them into your product ecosystem?
  • Question 4 - Regulatory Compliance - What experience do you have ensuring CIAM solutions comply with Canadian banking regulations or privacy laws (e.g., PIPEDA, OSFI B-13)? How did you balance compliance with user experience?
  • Question 5 - User Consent & Privacy - How have you approached designing user consent flows or managing user data access in past roles? What principles guided your decisions?

Demographic Survey for Equitable Bank

We invite you to complete this optional survey to help us evaluate our diversity and inclusion efforts. Submission of the information on this form is strictly voluntary, and this information will be kept separate from your name or job application. This information will be kept secure and confidential and will be used solely to evaluate our diversity and inclusion efforts.

  • Gender Identity:
  • Do you self-identify as an Indigenous or Aboriginal person of North America (Including First Nations, Métis, Inuit)?
  • Do you self-identify as a person with a disability?

    Visible Minority Persons - People experience disabilities in different ways, visible and invisible. Examples include (but are not limited to): • Acquired brain injury • ADHD • Autism spectrum disorder • Chronic health disability (e.g. Crohn’s disease, epilepsy, asthma, diabetes, HIV/AIDS, cancer, etc.) • Coordination/dexterity disability (e.g. arthritis, cerebral palsy, cystic fibrosis, multiple sclerosis) • Developmental impairment • Eating disorder • Hearing impairment • Learning disability (dyslexia, dyscalculia) • Mental health disability (e.g. chronic depression, anxiety disorder, bipolar disorder, etc.) • Mobility impairment • Speech impairment • Vision impairment (not correctable by glasses or contact lenses)

  • Do you self-identify as a racialized person?

    Racialized persons - For the purposes of employment equity, members of such groups in Canada are persons other than Indigenous or Aboriginal People, who are non-Caucasian in race or non-white in colour, regardless of place of birth or citizenship. This includes (but is not limited to): • Black (including African, Caribbean, North American etc.) • Latin American/Hispanic (including Indigenous persons from Central and South America) • East Asian (e.g., Chinese, Japanese, Korean) • South Asian (e.g., Indian, Pakistani, Sri Lankan, etc.) • Southeast Asian (e.g.Filipino, Laotian, Vietnamese, etc.) • Middle Eastern (e.g., Syrian, Afghani, Iranian, etc.) • Persons of Mixed Origin (e.g., with one parent in one of the visible minority groups listed above)


  • By applying for this position, your data will be processed as per EQ Bank | Equitable Bank Privacy Policy.