IT Systems Manager
Toulouse
E-Space France – Business Support (Finance, Legal, IT, HR, Marketing & Comms, Admin) /
Full-Time /
On-site
Ready to make connectivity from space universally accessible, secure and actionable? Then you’ve come to the right place!
E-Space is bridging Earth and space to enable hyper-scaled deployments of space-powered Internet of Things (IoT) solutions and services. We are fundamentally changing the design, economics, manufacturing, coverage limitations and service delivery associated with traditional satellite and terrestrial IoT systems.
By building a highly-advanced low Earth orbit (LEO) space system—with a unique antenna design, highly sustainable spacecraft system and low-cost, small portable end-user devices—we can extend global satellite coverage, capacity and connectivity beyond legacy space services to provide a new kind of IoT platform that lets users sense, track, connect and act on information gathered, anywhere.
We’re intentional, we’re unapologetically curious and we’re 100% committed to saving space, protecting our planet and turning connectivity into actionable intelligence.
What is the role:
As our IT Systems Manager, you will help design, administer and maintain IT systems, providing direction and oversight as we expand our footprint in the Toulouse region. You will take a leading role with networking, server design and workstation configurations across the Linux, VMware and Microsoft ecosystems.
The position will report to the Head of IT in the USA and work closely with IT team members in Germany, with the primary objective of keeping our engineers productive.
What you will do:
- Provide proactive, best in class IT support for all E-Space locations, with main responsibly for supporting team members in France
- Maintain and mature, as needed, our security posture across all areas of IT
- Manage on-boarding and off-boarding, machines setups and deployments
- Develop and create relationships with IT vendors, managing IT procurement
- Manage inventory responsibilities across licensing and physical devices
- Assist in the administration and management of Azure services, including Azure Active Directory and Office 365
What you will bring to this role:
- Troubleshoot and resolve issues related to Windows operating systems, software applications, and hardware devices
- Provide timely response and resolution to support tickets, adhering to defined service level agreements
- Collaborate with team members to implement and maintain IT security measures, ensuring data integrity and protection
- Monitor network performance, identify issues, and perform necessary troubleshooting to maintain optimal network connectivity
- Assist in the setup and configuration of new systems, including user accounts, permissions, and access controls
- Document and maintain accurate records of system configurations, changes, and support activities
- Stay updated with the latest industry trends and technologies related to systems administration and provide recommendations for improvements
Requirements:
- Bachelor's degree in Computer Science, Information Technology, or a related field (or equivalent experience)
- Strong communication and interpersonal skills to effectively collaborate with team members in English and French
- Proficiency in Azure, Azure Active Directory, and Office 365 administration
- Excellent problem-solving and analytical skills with the ability to identify and resolve technical issues efficiently
- Strong knowledge of Windows and Linux (Ubuntu) operating systems and troubleshooting methodologies
- Experience with MDM management tools
- Proven experience using IT helpdesk ticket management systems (Jira Service Management preferred), SLA adherence, prioritization skills
- Proven networking experience, including VLAN configurations, WiFI and a full understanding of TCP/IP, DNS, DHCP
- Ability to manage multiple priorities and work independently with minimal supervision
- Attention to detail and a commitment to maintaining accurate documentation
- Experience with Data Residency, backups, Disaster Recovery and Business Continuity processes
Bonus Points:
- Experience securing environments when working with defense entities
- Intune configurations, including compliance controls and package creation and deployments
- Certifications such as Microsoft Certified: Azure Administrator Associate or similar
- VMware Administration
- Azure (virtualization, virtual networking, licensing, cost management)
- Previous experience supporting CAD design and Simulation software (CST, SolidWorks, CKS)
- Hold relevant clearance pertaining to French regulatory frameworks to operate and handle potentially classified material
While we welcome candidates with global experience, please note that English is the language we conduct our business in, and application submissions will need to be in English or both English and French to be reviewed by our global team.
Why E-Space is right for you:
We want you to make the most of your journey at E-Space. That’s why we support and invest in the physical, emotional and financial well-being of our team members and their families. Some of what you can expect when working at E-Space:
• An opportunity to really make a difference
• Sustainability at our core
• Fair and honest workplace
• Innovative thinking is encouraged
• Competitive salaries
• Continuous learning and development
