Senior Product Manager - Search & Personalization

Remote, United States
Product /
Full-time /
Remote
THE CHALLENGE
Eventbrite has built its business on empowering event creators with solutions to enable their success. In the process, we have touched millions of consumers, helping them get together, explore their interests, and pursue their passions through live experiences. Now, we’re embarking on a journey to make Eventbrite the go-to destination for consumers looking to discover live events.

To help us deliver on this ambitious vision, we are on the hunt for an energetic Senior Product Manager who puts the customer first, is passionate about user experience, and lives and breathes data to make decisions. Sounds like you? Let’s talk.

THE TEAM
You’ll be joining a global team of experienced and talented Product Managers, Engineers and Designers who are focused on building a product that empowers and enables customers to participate in great live experiences. We are passionate about live events, motivated, collaborative, and a fun-loving team responsible for a high-growth, global 
business.

THE ROLE
We aspire to be your go-to app to discover and engage with live experiences and the people connecting through them. How we surface and recommend live experiences to users is a critical component of delivering on our vision and the secret sauce for why people come back to Eventbrite over and over again. With the largest event inventory on the planet, and millions of consumers using the platform to discover things to do each month, our ability to connect the two is challenging and critical. You’ll be responsible for the relevance models (machine learning, search ranking, personalization, recommendations, etc) that ensure the right content is surfaced to the right consumer across their discovery journey.

In this role, you will be responsible for identifying key opportunities, creating a compelling vision for your product area and, defining a strategy and leading a team to ship high quality products. You will work closely with cross-functional teams of product managers, engineers, data scientists and designers within and across Eventbrite.  This is a great opportunity to join a dynamic team, directly impact millions of would-be event-goers, and help our consumer product become a trusted tool for exploring, and attending the best events on Eventbrite.

YOU WILL

    • Define a vision, set OKRs and drive product development with a world-class team of Engineers, Designers and Data Scientists to deliver impact.
    • Lead the ideation, research, definition, development, and launch of user-centric Machine Learning (ML) products
    • Understand user needs; identify and define product requirements
    • Use data (qual and quant) to inform your strategy and success criteria
    • Collaborate across the organization to find opportunities for step change impact

THE SKILLSET

    • 4-7 years of product management experience with 3 years focused on Data Science and/or Machine Learning products 
    • Self-starter with proven track record of execution and results
    • Proven ability to work cross-functionally, collaborate, influence and work as part of a team
    • Data-driven, analytical problem solver
    • User-first mindset with experience in user research and testing
    • Excellent written and oral communication skills
    • Passion for live events, frequently attending events and buying tickets online

BONUS POINTS

    • Experience with consumer marketplaces 
The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Eventbrite, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $126,000 to $201,600. You may also be eligible to participate in Eventbrite’s incentive program(s) (such as equity, annual incentive bonus and commission plans), subject to the applicable rules and restrictions.

WHAT WE OFFER

We are committed to providing competitive, valuable and meaningful benefits for our Britelings

We work hard to cultivate a diverse, equitable and inclusive culture where Britelings feel like they belong. 
Employees can participate in resource groups and we offer programming throughout the year to support a diverse and inclusive workplace.  Read more about our Diversity and Inclusion work for our team, culture, and community.

We offer comprehensive benefits and a wellness package above and beyond standard medical benefits to support our Britelings’ lifestyle.
Eventbrite's global benefit programs are designed to meet you where you are by offering resources and support for your health, well-being, finances, and family. This includes support in a remote/hybrid environment, wellness allowance, Carrot family planning benefit, Origin Financial Planning service, and other offerings to ease the mind and body like Modern Health and BriteBreaks (generally the first Friday of every month off).

ABOUT EVENTBRITE
Eventbrite is a global self-service ticketing, marketing, and experience technology platform that serves a consumers and event creators in nearly 180 countries. Since inception, Eventbrite has been at the center of the experience economy, transforming the way people organize and attend events. With over 280 million tickets distributed for over 5 million total events in 2022, Eventbrite is where people all over the world discover new things to do or new ways to do more of what they love. Learn more at www.eventbrite.com.

IS THIS ROLE NOT AN EXACT FIT?
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Eventbrite is committed to equality of opportunity for all staff, and applications from all suitably qualified individuals are encouraged, regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships. 

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