Principal QA Customer Solutions

Foster City, CA /
Engineering – Engineering Operations /
Exempt Full Time
Exabeam is a global cybersecurity leader that adds intelligence to every IT and security stack. The leader in Next-gen SIEM and XDR, Exabeam is reinventing the way security teams use analytics and automation to solve Threat Detection, Investigation, and Response (TDIR), from common security threats to the most critical that are difficult to identify.

Exabeam offers a comprehensive cloud-delivered solution that leverages machine learning and automation using a prescriptive, outcomes-based approach to TDIR.

We design and build products to help security teams detect external threats, compromised users and malicious adversaries, minimize false positives and best protect their organizations. For more information, visit www.exabeam.com

Overview

Exabeam has an extraordinary lineup of customers from diverse businesses including technology, manufacturing, energy, banking, art, health care, and the public sector.  Each has adopted our security platform into their daily workflows in different ways aligned with their needs. 

Our Principal QA Customer Solutions Engineer will interact with customers to understand their unique workflows, design test strategies, and lead the implementation of automated test suites that cover those workflows. In addition, the role requires ongoing communication and presentations with cross-functional departments, customers, and executives.

This is a highly visible role that will take your QA skills to the next level of business impact and success. 
 

You Will:

    • Work with development leaders and teams to analyze product weaknesses and improve product quality and test coverage
    • Analyze reports of defect trends to prioritize target customers to focus on
    • Engage Customer Success, Sales Engineers, and hands-on Customers to understand their workflows and distill the information into a clear and actionable progression
    • Design test strategy to ensure new software releases will be successful and friction free when deployed
    • Lead Solutions Team development of new automated tests for customer solutions, multi-dimensional stress, longevity, and other creative test suites
    • Present objective measures of progress from Solutions Team efforts

You Have:

    • 8+ years of QA experience
    • Experience with CyberSecurity and SaaS/Cloud applications
    • Proven ability to design and implement effective automated test suites in a CI/CD environment
    • Business acumen and presentation skills allow positive engagement of essential customers and successful interaction with other business functions
    • Expert Python coding and scripting skills for the automated test implementation
    • Working familiarity with several automated test frameworks

Education:

    • Bachelor of Science or a Master of Science in Computer Science or equivalent
Exabeam is privately funded by Blue Owl Capital, Lightspeed Venture Partners, Cisco Investments, Norwest Venture Partners, Acrew Capital, Icon Ventures, and investor Shlomo Kramer. For more information visit https://www.exabeam.com or follow us on LinkedIn and Twitter.

Why Exabeam?
• Medical, Dental, and Vision starts on Day 1
• Life Insurance
• 401K
• Generous PTO and Monthly Thank You Days
• Hybrid friendly environment
• Culture Building Initiatives

Exabeam is privately funded by Blue Owl Capital, Lightspeed Venture Partners, Cisco Investments, Norwest Venture Partners, Acrew Capital, Icon Ventures, and investor Shlomo Kramer. For more information visit https://www.exabeam.com or follow us on LinkedIn and Twitter. Looking for more? Check our reviews on Glassdoor.