Compliance Settlement Specialist - TX Licensed Agent (Remote)

Dallas, TX /
Brokerage Operations – Transaction Processing /
Full Time
eXp Realty is one of the fastest growing real estate brands in North America, with thousands of agents operating across the United States, Canada and around the world.  As a full-service real estate brokerage, eXp Realty provides 24/7 access to collaborative tools, training and socialization for real estate brokers and agents through its 3-D, fully-immersive, cloud office environment.

eXp Realty attracts the most talented people from all fields. Whether you're a real estate professional, engineer, marketer, accountant or another field, you'll be challenged and inspired every day. Join us on this incredible journey!  

We are fully remote!

GENERAL SUMMARY:
Represents eXp Realty as a front-line organization to assist agents and brokers with their Real Estate transactions. The Compliance Settlement Specialist works closely with team members across the organization and ensures agents are paid accurately and within the specified timeframe. They are also responsible for reviewing contracts, addendums, notices, and agreements created as a result of our representation of eXp clients and customers. 

World-class customer service/experience is required for every interaction, with strong problem-solving skills, empathy, and urgency to every engagement.
MAJOR FUNCTIONS:

Manage and support payment processing in the following areas:
Individual Agents
Team Transactions (e.g. Mega, Large Teams)
State / Geo Based Transactions (e.g. CA, FL, TX)
Work within cloud-based back-office systems
Strong attention to detail in reviewing documents and entering data is required
Review transaction data and prepare Commission Disbursement Authorizations within specified timeframes
Assist Agents with payment processing management platform and commission disbursement questions
Work closely with Brokers and communicate the status of files to fulfill
Review transaction documents and incoming settlement statements to ensure documents match Enterprise before settling files. 
Able to work with the agents and settlement companies to identify and resolve errors on files 
Effectively and promptly communicates with agents regarding deficiencies in documents and providing explanation and assistance 
Works hand-in-hand with the Designated Managing Broker(s) by supporting efforts to ensure compliance.
Performs contract review to ensure the legal and contractual compliance of transactions
Complete daily tasks in a timely efficient manner
Greet Agents/New Recruits in cloud-based office and provide assistance and guidance
Communicate and answer Agent questions in a timely manner
Ability to maintain confidentiality and work well with agents
Complete daily tasks in a timely efficient manner
Assist the immediate needs of agents and brokers
Performs other duties as assigned

JOB SPECIFICATIONS:

Education:

BA/AA strongly preferred
High School Diploma/GED required

Experience

1+ years of relevant experience in real estate transaction process with a focus on delivering a world-class customer service/experience preferred
1+ years of experience in contract review
Real estate experience in Transaction Contract Management required
SkySlope experience preferred
Active real estate license (preferably a Broker's license) with continuing education credits in real estate, management, and legal compliance strongly preferred. Note: A license may be required in some states
A keen interest in, and experience in real estate compliance activities to include a thorough knowledge and understanding of legal obligations of real estate professionals under the state and federal law and in accordance with local MLS/Board Rules and Regulations
Excellent communication skills - written, verbal and interpersonal communication skills across all levels of the organization
Highly collaborative and capable of working with internal partners to facilitate successful results
Ability to make quick decisions and solve problems using good judgment
Possess the highest degree of integrity
Member of the National Association of REALTORS (NAR)
Ability to read and interpret documents including real estate contracts, leases, and settlement statements
Ability to maintain confidentiality and work well with agents


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eXp Realty is an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status or disability or any other characteristic protected by law.