SALES OPERATIONS REP 9191
Chennai, India
Sales – Operations /
Fulltime /
Hybrid
Extreme Networks Named to Computerworld’s 2023 List of Best Places to Work in IT!
Over 50,000 customers globally trust our end-to-end, cloud-driven networking solutions and rely on our top-rated services and support to accelerate their digital transformation efforts and deliver progress like never before and with double digit growth year over year, no provider is better positioned to deliver better outcomes on scale, than Extreme.
We believe in “walking the walk” of our strong core values which enable us to successfully advance together. Diversity and Inclusion is a vital part of our values and beliefs, and we’re proud to foster an environment where every Extreme employee can thrive.
Come become part of something big with us! We are a global leader, with hubs in North America, South America, Asia Pacific, Europe, and the Middle East.
Job Description:
Experience –3-5 years (Sales/Marketing/Customer care experience preferred)
Qualifications –Requires a bachelor’s degree or equivalent
Shift: Night shift
DUTIES AND RESPONSIBILITIES:
· Create and maintain customer accounts & contacts in SFDC.
· Support Sales with the creation of Sales opportunities & quotes for critical pipeline visibility and revalidating the quote to achieve correct discount and pricing.
· Close out SFDC opportunities by utilizing the Oracle bookings report.
· Generating and managing reports in Sales force.
· Assist Channel Sales with Deal Registration & NFR (Not for Resale).
· Working with Channels team in partners onboarding process and portal access issues.
· Ability to understand and resolve the distributor & partner issues.
· Handle the Exception Reports submitted by Distributors and work closely with them to sort out the issue and help them with timely payout.
· Reconciling the sales order (Oracle & POS) and working closely with sales team to resolve problems related to different errors in orders.
· To resolve reconciliation issues related to commission data or compensation pay-outs.
· Working with commission report to achieve correct sales rep allocation in Oracle & POS portal.
· Consolidating state contract reports and sending it to each state government contacts.
· Handle data cleanup reports.
· Administer special on demand projects that arise.
· Manage high visibility exceptions and work with cross-functional teams to provide best solutions.
· Ability to use cognitive problem solving and trouble shooting skills.
· Works well independently and in groups.
· Demonstrates ability to communicate and work accordingly with other departments and external businesses to resolve complex problems.
Knowledge/ Skills / Abilities:
Candidates with Oracle, SFDC (Classic & Lightning), CRM & Incorta, Big Machines, OBIEE & MS office experience will be preferred
· Excellent communications skills in written and spoken English are a must. Must have good working knowledge of computers and Excel.
· Has awareness of the functional impact upon work processes and other functions. Experience with database management and rules for data governance.
· Ability to operate office software including, MS Word, MS Excel, Vision or compatible flow diagram and MS power point. Experience with SAP, SFDC and Oracle a plus.
· Good knowledge in creating and working with Smartsheet, VLOOKUP, Pivot
· Ability to work in a fast paced, performance-based environment
· Ability to be a self-starter, work independently, and effectively assist with special projects.
· Able to stay focused and maintain drive throughout a busy and heavy workflow and deliver on deadlines.
· Must be a team player and ready to work in rotational shifts.
· Effective backlog management
· Ability to identify actions necessary to carry out instructions furnished in written, oral or diagram form.
· Proven ability to manage competing priorities in a high-volume work environment
You Will Be a Great Fit If You Are:
· A quick learner with excellent communication skills.
· Highly productive with minimal supervision.
· Eager to learn about and adopt the latest tools and best practices in your field.
Extreme Networks, Inc. (EXTR) creates effortless networking experiences that enable all of us to advance. We push the boundaries of technology leveraging the powers of machine learning, artificial intelligence, analytics, and automation. Over 50,000 customers globally trust our end-to-end, cloud-driven networking solutions and rely on our top-rated services and support to accelerate their digital transformation efforts and deliver progress like never before. For more information, visit Extreme's website or follow us on Twitter, LinkedIn, and Facebook.
We encourage people from underrepresented groups to apply. Come Advance with us! In keeping with our values, no employee or applicant will face discrimination/harassment based on: race, color, ancestry, national origin, religion, age, gender, marital domestic partner status, sexual orientation, gender identity, disability status, or veteran status. Above and beyond discrimination/harassment based on “protected categories,” Extreme Networks also strives to prevent other, subtler forms of inappropriate behavior (e.g., stereotyping) from ever gaining a foothold in our organization. Whether blatant or hidden, barriers to success have no place at Extreme Networks.
