Professional Services Consultant - 6 Month Contract- Dallas, Texas (Must reside in the area)
Texas, United States
Services – Services /
Extreme Networks Named to Computerworld’s 2023 List of Best Places to Work in IT!
Over 50,000 customers globally trust our end-to-end, cloud-driven networking solutions and rely on our top-rated services and support to accelerate their digital transformation efforts and deliver progress like never before and with double digit growth year over year, no provider is better positioned to deliver better outcomes on scale, than Extreme.
We believe in “walking the walk” of our strong core values which enable us to successfully advance together. Diversity and Inclusion is a vital part of our values and beliefs, and we’re proud to foster an environment where every Extreme employee can thrive.
Come become part of something big with us! We are a global leader, with hubs in North America, South America, Asia Pacific, Europe, and the Middle East.
· Bachelor's degree in a technical field, Master’s in Computer Science, MCSE, or equivalent work experience
· 8-10 years' experience in a technical support environment including significant exposure to layer 1 through layer 7 troubleshooting, signaling, data analytics, and switching and routing.
· Strong preference for Cloud, Ethernet Fabrics and Network Management
· Extreme certification(s) must be acquired within 1 year of employment.
· and/or CCIE a plus.
Technical skills & Knowledge
· Excellent IP networking fundamentals and extensive experience in the application of IP protocols.
· Understand network architectures including the roles of routers, switches, and application Resident controllers.
· In-depth knowledge of and experience with major internet routing protocols; specifically, BGP and OSPF
MPLS proficiency - VLL/VPLS/MPLS, RSVP, LDP, FRR (detour/bypass)
Extreme Cloud IQ, XMC, Analytics, Secure & Access Control, Extreme Wing
Ekahau Wireless Design tool
Excellent network analysis fundamentals and robust troubleshooting skills. Must be able to teach others and grow functional expertise of broader team.
Network architectures - including the roles of routers, and switches
Below are must have personal skills to be successful with Extreme Networks:
Customer first attitude - Customer satisfaction through unsurpassed support drives you.
Must have very strong interpersonal ‘soft' skills.
Must ways demonstrate role-model level customer service/support skills and represent Extreme Networks in a professional manner.
Must understand the business impact of customer and partner interactions and be able to effectively navigate politically charged situations.
Must be able to work with customers and partners from different geographies and be culturally sensitive. Must be highly motivated, a self-starter, and have proven ability to function effectively with little direct supervision.
Comfortable with technical and business English usage (documents reading, e-mails, conference calls
Extreme Networks, Inc. (EXTR) creates effortless networking experiences that enable all of us to advance. We push the boundaries of technology leveraging the powers of machine learning, artificial intelligence, analytics, and automation. Over 50,000 customers globally trust our end-to-end, cloud-driven networking solutions and rely on our top-rated services and support to accelerate their digital transformation efforts and deliver progress like never before. For more information, visit Extreme's website or follow us on Twitter, LinkedIn, and Facebook.
We encourage people from underrepresented groups to apply. Come Advance with us! In keeping with our values, no employee or applicant will face discrimination/harassment based on: race, color, ancestry, national origin, religion, age, gender, marital domestic partner status, sexual orientation, gender identity, disability status, or veteran status. Above and beyond discrimination/harassment based on “protected categories,” Extreme Networks also strives to prevent other, subtler forms of inappropriate behavior (e.g., stereotyping) from ever gaining a foothold in our organization. Whether blatant or hidden, barriers to success have no place at Extreme Networks.