Senior Strategy & Operations Associate, VIP
New York - New York
Fanatics Betting & Gaming – Operations /
Salaried /
Hybrid
Company Overview
Fanatics is building a leading global digital sports platform. The company ignites the passions of global sports fans and maximizes the presence and reach for hundreds of sports partners globally by offering innovative products and services across Fanatics Commerce, Fanatics Collectibles, and Fanatics Betting & Gaming, allowing sports fans to Buy, Collect and Bet. Through the Fanatics platform, sports fans can buy licensed fan gear, jerseys, lifestyle and streetwear products, headwear, and hardgoods; collect physical and digital trading cards, sports memorabilia, and other digital assets; and bet as the company builds its Sportsbook and iGaming platform. Fanatics has an established database of over 100 million global sports fans, a global partner network with over 900 sports properties, including major national and international professional sports leagues, teams, players associations, athletes, celebrities, colleges, and college conferences, and over 2,000 retail locations, including its Lids retail business stores.
As a market leader with more than 18,000 employees, and hundreds of partners, suppliers, and vendors worldwide, we take responsibility for driving toward more ethical and sustainable practices. We are committed to building an inclusive Fanatics community, reflecting and representing society at every level of the business, including our employees, vendors, partners and fans. Fanatics is also dedicated to making a positive impact in the communities where we all live, work, and play through strategic philanthropic initiatives.
The base salary range for this role is $87,000 per year - $126,000 per year, depending on job-related knowledge, skills, and experience. This role is eligible for the Fanatics Betting and Gaming annual bonus program and an equity award.
*Salary range is listed in USD; ranges will change based on country of residence
In addition to the base, bonus, and equity, full-time employees are eligible for Medical, Dental, Vision, 401K, paid time off and other benefits like GymPass, Pet Insurance, Family Care Benefits, Free Shipt deliveries, and more. We’ll also give you $500 to set up your home office!
For information about our benefits, please visit https://benefitsatfanatics.com/
As a Senior Strategy & Operations Associate, VIP at Fanatics Betting & Gaming, you will be responsible for driving cross-functional special projects aimed at improving efficiency and effectiveness of the Fanatics VIP program. You will play an integral role in both the Fanatics Betting & Gaming VIP and the broader Fanatics VIP teams.
The ideal candidate is an experienced strategy and operations team member who is a natural problem solver and has a strong bias towards action. They will bring thoughtful, effective ideas and solutions to a rapidly growing VIP organization contributing at a hands-on level. They have a proven track record of digging in and defining what needs to be done while deftly managing a variety of stakeholder relationships.
Responsibilities
- Ensure successful execution of key short and long-term VIP projects, while continually finding opportunities for ongoing program improvements and enhancements.
- Deliver strategic recommendations to senior leadership and the executive team.
- Understand VIP customer drivers and obsess about ensuring these are met, championing the end to end customer experience.
- Own and manage the key growth drivers for the VIP program.
- Work closely with the VIP and strategy & ops teams and cross-functionally across the Fanatics ecosystem to leverage and utilize VIP strategic assets.
- Effectively manage multiple projects with clear and consistent communication.
- Work with key stakeholders to establish KPIs and own process of reporting out on the VIP business as a whole
Skills and Qualifications
- 2+ years experience in a Consulting, Strategy, or Operational function.
- An ambitious multitasker, who can move quickly and efficiently.
- Excellent communication skills, experience with presenting to senior leadership.
- Empathetic team player, accomplished at working effectively cross-functionally.
- Strong numerical proficiency and analytical capability (e.g., SQL) and willing to dive into data.
- Passion to work in an entrepreneurial, hyper growth environment where decisions are made quickly.
- Open to regular travel to events and other Fanatics offices for various offsite and team meetings.
- Bachelor’s degree in Business, Marketing, Analytics, Engineering, or another relevant discipline
Ensure your Fanatics job offer is legitimate and don’t fall victim to fraud. Fanatics never seeks payment from job applicants. Feel free to ask your recruiter for a phone call or other type of communication for interview, and ensure your communication is coming from a Fanatics or Fanatics Brand email address (this includes @betfanatics.com). For added security, where possible, apply through our company website at www.fanaticsinc.com/careers
Tryouts are open at Fanatics! Our team is passionate, talented, unified, and charged with creating the fan experience of tomorrow. The ball is in your court now.
Fanatics is committed to responsible planning and purchasing (RPP) practices, working with its business partners across its global and multi-layered supply chain, to ensure that planning, sourcing, and purchasing decisions, along with other supporting processes, do not impede or conflict with the fulfillment of Fanatics’ fair labor practices.
NOTICE TO CALIFORNIA RESIDENTS/APPLICANTS: In connection with your application, we collect information that identifies, reasonably relates to or describes you (“Personal Information”). The categories of Personal Information that we collect include your name, government issued identification number(s), email address, mailing address, other contact information, emergency contact information, employment history, educational history, criminal record, and demographic information. We collect and use those categories of Personal Information about you for human resources and other business management purposes, including identifying and evaluating you as a candidate for potential or future employment or other types of positions, recordkeeping in relation to recruiting and hiring, conducting criminal background checks as permitted by law, conducting analytics, and ensuring compliance with applicable legal requirements and Company policies. For additional information on how we collect and use personal information in connection with your job application, review our Candidate Privacy Policy-CA
