Venue Assistant Manager UEFA EUROS 2024 Retail Operations

Germany - Hamburg
Fanatics Commerce – Retail & In-Venue /
Contractor /
Company Overview
Fanatics is building a leading global digital sports platform. The company ignites the passions of global sports fans and maximizes the presence and reach for hundreds of sports partners globally by offering innovative products and services across Fanatics Commerce, Fanatics Collectibles, and Fanatics Betting & Gaming, allowing sports fans to Buy, Collect and Bet. Through the Fanatics platform, sports fans can buy licensed fan gear, jerseys, lifestyle and streetwear products, headwear, and hardgoods; collect physical and digital trading cards, sports memorabilia, and other digital assets; and bet as the company builds its Sportsbook and iGaming platform. Fanatics has an established database of over 100 million global sports fans, a global partner network with over 900 sports properties, including major national and international professional sports leagues, teams, players associations, athletes, celebrities, colleges, and college conferences, and over 2,000 retail locations, including its Lids retail business stores. 
As a market leader with more than 18,000 employees, and hundreds of partners, suppliers, and vendors worldwide, we take responsibility for driving toward more ethical and sustainable practices. We are committed to building an inclusive Fanatics community, reflecting and representing society at every level of the business, including our employees, vendors, partners and fans. Fanatics is also dedicated to making a positive impact in the communities where we all live, work, and play through strategic philanthropic initiatives.

With Germany as the host country for the UEFA Euro 2024 Tournament, Fanatics will require Assistant Venue Managers to support the Venue Manager with onsite day to day retail operations at both the Stadium, as well as the Fan Zones, within the host city. Collectively the Venue Team will together prepare, coordinate, and lead the onsite staff to ensure an efficient and effective operation that delivers against targets whilst ensuring the possible Fan experience for football fans and spectators.

From the 10th June 2024 - 16th July 2024 (includes setup and breakdown schedule).  

Role Purpose: 
Assistant Manager will be responsible for helping the Venue Manager in delivering the on-site retail operations in respective City.

Locations to include: 
o Berlin
o Dusseldorf
o Frankfurt 
o Cologne 
o Hamburg  

Tasks & Responsibilities

    • Work alongside UEFA counterparts to deliver best in class on-site retail operations at Venue & Fan Zone
    • Collaborate with the Venue Manager on all critical matters (Logistics, IT, Finance, Merchandising…) to ensure smooth running of all retail locations at all times
    • Work with supporting contractors to deliver efficiently and on time
    • Provide best practice to ensure stockrooms and shops are managed efficiently
    • Drive KPI’s including conversion and AOV
    • Oversee stock management & movements including: prepare for stock deliveries at any point during the tournament, distribution to relevant location, security and stock integrity, waste & soiled goods  
    • Deliver first class visual merchandising and consistently do so during the events ensuring that stock levels are kept balanced between units
    • Dismantling and breaking down of all points of retail post event


    • Service provider to ensure that they or their representative acting as the Assistant Venue Managers are onsite, in Germany, between 10 June 2024 and 16 July 2024 - 5 consecutive weeks including weekends.
    • Service provider will ensure that the person delivering on this assignment in capacity of ‘Assistant Venue Manager’ has relevant experience working within store management or event retail, preferably within the sports industry (2+ years’).
    • Has strong attention to detail and good leadership skills with simultaneous balancing between staff and business needs
    • Team player 
    • Builds and sustains excellent relationships with external promoters, contractors, and internal stakeholders
    • Speaks fluently German and English to enable communication and delivery on this assignment 
Tryouts are open at Fanatics! Our team is passionate, talented, unified, and charged with creating the fan experience of tomorrow. The ball is in your court now.

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Fanatics is committed to responsible planning and purchasing (RPP) practices, working with its business partners across its global and multi-layered supply chain, to ensure that planning, sourcing, and purchasing decisions, along with other supporting processes, do not impede or conflict with the fulfillment of Fanatics’ fair labor practices.

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