Retail Event Manager

Australia - Melbourne
Fanatics Commerce – Retail & In-Venue /
Salaried /
Company Overview
Fanatics is building a leading global digital sports platform. The company ignites the passions of global sports fans and maximizes the presence and reach for hundreds of sports partners globally by offering innovative products and services across Fanatics Commerce, Fanatics Collectibles, and Fanatics Betting & Gaming, allowing sports fans to Buy, Collect and Bet. Through the Fanatics platform, sports fans can buy licensed fan gear, jerseys, lifestyle and streetwear products, headwear, and hardgoods; collect physical and digital trading cards, sports memorabilia, and other digital assets; and bet as the company builds its Sportsbook and iGaming platform. Fanatics has an established database of over 100 million global sports fans, a global partner network with over 900 sports properties, including major national and international professional sports leagues, teams, players associations, athletes, celebrities, colleges, and college conferences, and over 2,000 retail locations, including its Lids retail business stores. 
As a market leader with more than 18,000 employees, and hundreds of partners, suppliers, and vendors worldwide, we take responsibility for driving toward more ethical and sustainable practices. We are committed to building an inclusive Fanatics community, reflecting and representing society at every level of the business, including our employees, vendors, partners and fans. Fanatics is also dedicated to making a positive impact in the communities where we all live, work, and play through strategic philanthropic initiatives.

Role Purpose: 
You will be responsible for supporting and executing the on-site retail and events for Australia and New Zealand, responsible for driving sales, profit, growth, standards, and first-class customer service by inspiring and leading your teams.

•Work with counterparts to plan and deliver world class on site retail operations
•Collaborate with key head office functions (Logistic, IT, Finance, Merchandising…) to ensure appropriate support to your onsite operations
•Work with supporting contractors to deliver on budget, on time, every time
•Work with the warehouse and merchandising teams to ensure effective delivery schedules
•Provide best practice to ensure stockrooms and shops are managed efficiently
•Drive KPI’s including conversion and AOV
•Maximise sales through effective management of your onsite teams
•Deliver first class visual merchandising in your store and consistently do so during the events
•This is a hands-on role, and the manager will have the opportunity to oversee and participate to some of the physical build pre-and post-event 
•The opportunity to get involved with major international events within Fanatics, not just Football

The job duties list is not exclusive nor exhaustive and the post holder will be required to undertake such tasks as may reasonably be expected within the scope /level of the role.

You may also be required from time to time to work additional hours including but not limited to providing support around events and hot markets. This may involve weekend and late-night working.

Knowledge and Experience:
•5+ years of experience working with major sport governing bodies or major sporting events retail programs, preferably within the football world
•Confident, bold, humble well presented & puts the team first
•Live and breathe the values and culture, but be able to grow and develop them
•Merchandising and layout experience
•Project management and store openings desirable
•Able to travel globally for prolonged periods, this of course includes weekends.
•Responsible for Retail execution for a number of retail units operating at the same time in different venues
•Builds and sustains excellent relationships with external promoters, contractors, and internal stakeholders
•Confident yet measured in offering feedback to colleagues and senior leadership teams
•Builds effective routines and processes that deliver consistency across our operations and units, and engages colleagues through the process
We are an equal opportunity employer and celebrate diversity and inclusivity at Fanatics. Our commitment to inclusion drives us forward every day; across all races, gender, gender identities, age, sexual orientation, religion & spiritual beliefs, neurodiversity, disability and all identities of our people both current and future. If you have any requirement(s) for reasonable accommodations to participate in the job application or interview process, and/or to perform essential job functions, please contact us.

Tryouts are open at Fanatics! Our team is passionate, talented, unified, and charged with creating the fan experience of tomorrow. The ball is in your court now.

Ensure your Fanatics job offer is legitimate and don’t fall victim to fraud.  Fanatics never seeks payment from job applicants.  Fanatics recruiters will only reach out to applicants from an or email address.  For added security, where possible, apply through our company website at

Fanatics is committed to responsible planning and purchasing (RPP) practices, working with its business partners across its global and multi-layered supply chain, to ensure that planning, sourcing, and purchasing decisions, along with other supporting processes, do not impede or conflict with the fulfillment of Fanatics’ fair labor practices.

NOTICE TO CALIFORNIA RESIDENTS/APPLICANTS: In connection with your application, we collect information that identifies, reasonably relates to or describes you (“Personal Information”). The categories of Personal Information that we collect include your name, government issued identification number(s), email address, mailing address, other contact information, emergency contact information, employment history, educational history, criminal record, and demographic information.  We collect and use those categories of Personal Information about you for human resources and other business management purposes, including identifying and evaluating you as a candidate for potential or future employment or future contract positions, recordkeeping in relation to recruiting and hiring, conducting criminal background checks as permitted by law, conducting analytics, and ensuring compliance with applicable legal requirements and Company policies. For additional information on how we collect and use personal information in connection with your job application, review our Candidate Privacy Policy-CA