Infrastructure Engineering Manager

PT Porto /
Technology – Infrastructure /
Permanent
Farfetch exists for the love of fashion. We believe in empowering individuality. Our mission is to be the global platform for luxury fashion, connecting creators, curators and consumers.
 
We’re a diverse and global community made up of Farfetchers, our partners and our customers, which we believe is at the heart of our success. Everything we do is centred around our values - Be Human, Think Global, Be Revolutionary, Todos Juntos, Be Brilliant, Amaze Customers - which define our beliefs and our actions. We welcome difference and foster a consciously inclusive environment for everyone. We are Farfetch For All. 

Technology
We’re on a mission to build the technology that powers the global platform for luxury fashion. We operate a modular end-to-end technology platform purpose-built to connect the luxury fashion ecosystem worldwide, addressing complex challenges and enjoying it. We’re empowered to break traditions and disrupt, with the freedom and autonomy to make a real impact for our customers all over the world.

Porto
Our Porto office is located in Portugal's vibrant second city, known for its history and its creative yet cosy environment. We welcome new ideas and a large number of our people. From Account Management to Technology and Product, whatever your skills are, you'll find your fit here. You can have an informal meeting in the treehouse or play the piano in your lunch break!

The role

An exciting opportunity has come up in our Infrastructure Engineering team! We are looking for a talented Manager. As part of this team, you will be managing a group of high-skilled Infrastructure Engineers and automating observable and highly effective service availability strategies.

We use our own tools, built on top of state of the art technology, to set up and manage an infrastructure of thousands of cloud servers that support our production/live services and our teams of software engineers.

What you'll do

    • Lead a team of Software/Systems Engineers on infrastructure projects and be directly responsible for their uptime
    • Setting SLIs, SLOs and SLAs
    • Project planning and prioritization
    • Improving the on-call process
    • Opening up communication channels
    • Improving service observability
    • Own end-to-end availability and performance of key services and build automation to prevent problem recurrence
    • Automate response to all non-exceptional service conditions

Who you are

    • Graduate or  higher in Computer Science or other technical disciplines, or related practical experience
    • You have at least 3+ years of experience in a similar management role
    • Experienced in managing an engineering team on projects with technical deep-dives into code, networking, operating systems and/or storage
    • You are a compelling and clear communicator, able to represent your team to internal and external audiences with differing levels of technical fluency
    • Experienced in programming in one or more of Python, Go, Java or C
    • Good understanding of coding best practices, the SDLC, as well as deployment processes in high availability and fault tolerant environments
    • Proficient in English - written and verbal communication skills
An exciting opportunity has come up in our Infrastructure Engineering team! We are looking for a talented Manager. As part of this team, you will be managing a group of high-skilled Infrastructure Engineers and automating observable and highly effective service availability strategies.