Senior Operations Specialist - Business Development

UK London, United Kingdom
Farfetch - Commercial – Business Development /
Permanent /
FARFETCH exists for the love of fashion. Our mission is to be the global platform for luxury fashion, connecting creators, curators and consumers. We're a positive platform for good, bringing together an incredible creative community made up by our people, our partners and our customers. This community is at the heart of our business success. We welcome differences, empower individuality and celebrate diverse skills and perspectives, creating an inclusive environment for everyone. We are FARFETCH for All.

We're partnering with global brands and the most influential and renowned boutique curators to bring our customers an unrivalled range of fashion to empower their individuality. We’re relationship builders, we’re solution finders and we’re analysts. We work with all areas of the FARFETCH business to improve our social and environmental impact while delivering business success. We want to empower our consumers to buy better, improve our operational footprint, and explore new business models that improve our impact.

Our office is located in Old Street, London's tech hub. Our open-plan space is ideal for collaborative working. When you're not doing what's never been done, you can enjoy a team lunch on our large outdoor terrace, or join a yoga class in our dedicated studio.

Reporting to a Business Development Manager, the Senior Operations Specialist - Business Development is a key figure in the relationships we have with our current and incoming boutiques and brands partners. The Business Development team builds and nurtures relationships with luxury boutiques & brands in Fashion, Jewellery & Watches, Kids, Homeware, Eyewear, Vintage selling via the different channels that the Farfetch Platform offers.

You will be responsible for managing and improving key operational, administrative and contractual processes when contracting with new partners. You will also assist the global BD team in managing our contractual relationship with existing ones whilst strengthening our partnerships database and act as the BD representative across multiple crossfunctional projects all aimed at improving the way we partner with the best boutique and brands in the world.


    • Your role will be split across 3 axes : legal, administrative and team coordination. 
    • Legal: Draft contract and manage new contract versions.
    • Track and action contract renewals, terminations and help in the management of contractual relationships with internal teams (Finance, Partner Service/Success).
    • Provide team support on various company projects with a strong contractual and operational lens.
    • Work with the Legal, Internal Control and Audit teams. 
    • Sales Operations:Keep accurate records of the worldwide database of contracts liaising with the wider BD team (EMEAR, USA,  Australia, APAC, Japan) and improve it when necessary,
    • Prepare and communicate regular business updates on global new signings, renewals, terminations and status of our current network of boutiques via visual illustrations and quarterly reports,
    • Manage new boutiques’ set-up documentation coordinating the data with various internal teams,
    • Audit and SOX controls: work with the Business Development team management and the Audit team to ensure processes are compliant with defined internal controls.
    • Team Coordination and Project Management: Monitor contracts’ status (new and existing) for the EMEAR BD team + APAC. 
    • Act as the main point of contact and project manager on projects between the BD team and in office teams (marketing, design, content, legal…)
    • Work with BDs to understand their requirements, identify and highlight opportunities for improvements of processes,
    • Distribute new retail partners requests and manage the leads database.


    • Experience in a contract management or admin related position in a luxury or high-end fashion apparel or accessories company, designer wholesale or showroom
    • Experience leading on workstreams on large projects
    • Familiarity with contracts and contract management
    • Excellent organisation, communication, with a strong attention to details
    • Knowledge of Excel, PowerPoint, Google Sheets, Google Docs, Google Slides with strong presentation skills
    • Understanding of the luxury fashion market and the way brands and multiband stores operate
    • Knowledge of a foreign language is a plus.


    • Flexible benefits - Private Medical Insurance, Dental Insurance, Gym Memberships, Pension scheme and more
    • Critical Illness Insurance and Life Assurance
    • Flexible working environment and more!


    •  FARFETCH is an equal opportunities employer ensuring that all applicants are treated equally and fairly throughout our recruitment process. We are determined that no applicant experiences discrimination on the basis of sex, race, ethnicity, religion or belief, disability, age, gender identity, ancestry, sexual orientation, veteran status, marriage and civil partnership, pregnancy and maternity, or any other basis prohibited by applicable law. We continue to build our consciously inclusive culture as part of our Positively FARFETCH strategy throughout our business, partnerships and communities.
Reporting to a Business Development Manager, the Senior Operations Specialist - Business Development is a key figure in the relationships we have with our current and incoming boutiques and brands partners