Farmgirl Maker - Fulfillment

San Francisco, CA
Operations
Full-time, Non-exempt
We're looking for people with positive attitudes, an eagerness to learn, and the ability to hustle in a fast-paced work environment!
We love what we do and we're looking for people who are as excited about our mission as we are. Prior floral experience isn't required. What we DO require is a strong work ethic, positive attitude, and the ability to hustle. Not to scare you, but we want to be completely transparent with our expectations – most jobs at Farmgirl are not strictly desk jobs. We all hustle hard – often on our feet – for a significant portion of each day. And we have a lot of fun while we do it. We all help out in other areas as needed, so the ability to flex is extremely important. But, did I mention that we have fun too? Because we do!

Unlike many companies, advanced education is not a requirement at Farmgirl. We believe that the best individuals come with varied backgrounds and experiences, and value work ethic, problem-solving skills, intellectual curiosity, and a positive attitude more than a specific degree.
 
Farmgirl Flowers is an equal opportunity employer and we greatly value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Fulfillment Hustler
Compensation: $16/hr + full medical benefits and 401K after 1 year
Reports to: Department Manager
Schedule: M-F 5a-1:30p, 6a-2:30p, 7a-3:30p, 8a-4:30p
About the role: Farmgirl Flowers is looking for an energetic, hard working and positive Farmgirl Maker to join our rapidly growing company.
Farmgirl Flowers is an extremely fast paced and dynamic work environment and we're looking for team members who are excited to work hard and fast (with accuracy and efficiency!) to meet our goals. We have built our reputation on providing products that exceed the highest quality of industry standards and delivering a best-in-class customer experience; you will do your part to ensure that these core values continuously improve as we grow. The Farmgirl team is positive, high energy, supportive, and above all – hard working problem solvers. You'll need to roll up your sleeves (and be on your feet) to do this job!
Our Farmgirl Makers work with every part of the bouquet making and packing process from receiving flowers, to designing, to packaging and boxing. There is a ton of variety in this role and will require you to be comfortable with change and excited to learn new things. A positive attitude is a must in this ever changing environment!

As a Farmgirl, you'll be excited to:

    • Be a superstar Fulfillment Hustler! You'll meticulously follow a flower recipe communicated by our Design Manager, carrying out the integrity of the Farmgirl aesthetic into each and every bouquet, with ambitious daily quotas that require speed and a strong sense of personal initiative. A keen design eye and great attention to detail are a must.
    • Receive Flower Products (aka: your new leg day!) You'll be responsible for receiving products, including flowers, foliage and hard goods from our vendors and unloading trucks at our loading docks, as well as, comparing packing lists to company purchase orders and ensuring that the products in each delivery match the packing list. Team members are responsible for maintaining the quality of our products and reporting any damaged goods to the Receiving Supervisor. It's a great workout!
    • Package and Box products with the utmost care and a great attention to detail! The fulfillment operation is responsible for packaging, boxing and shipping out our daily orders, including our signature burlap wrapped bouquets. Each team member is responsible for ensuring high quality standards are met each and every time. Additionally, you'll assist in inventory and other areas of daily production as needed. A strong attention to detail is a must as you will be the last person to confirm that we are sending out something truly special, with no detail left undone.
    • Every day you're hustlin'! We're a bootstrapped startup that runs extremely lean – so we're all on the floor hustling, and working hard to do whatever is necessary to get the job done. If you're looking for a desk job, this will not be a great fit for you, as you'll be getting your hands dirty (literally!) every single day. Don't worry, we've got great soap!
Farmgirl is excited about you because...

You're highly self-motivated – You identify tasks and you do them! You don't need micromanagement to get the job done.
You're a "we" person – You’re a team player who knows that great teamwork is really what gets results.
You're cool under pressure – You can handle high-pressure moments with composure, excellent problem solving and can keep your team motivated and positive when the pressure is on.
You're an excellent problem solver – You actively think about any problem you encountered at work, and try to come up with a solution. You always have three ways to fix something and you can't rest until you find a solution.
You have a positive can-do attitude – You'll need to be motivated, and motivate those around you to be high performers, with a positive attitude. We believe negativity kills teamwork and it doesn't fly here.
You'll work to get the job done – Long hours are required during peak flower holidays, and will require mandatory overtime and blackout periods on PTo. Valentine's Day, Administrative Professionals Day, Mother's Day, Thanksgiving and Christmas are all peak times for us. We'll work overnight shifts (sometimes 1am - 2pm) and hustle hard to get all the orders out and then we'll all celebrate our hard work when it's done!

You'll love working at Farmgirl because...
We are a successful, profitable, well capitalized, fast-growing company
We create products that bring joy to hundreds (and sometimes thousands) of people's lives each day
We lead the industry for product quality and customer service
We get to build an amazing company and team built on respect and empowering and supporting one another
We're scrappy and get to see the fruits of our labor in real time each and every day
We believe in autonomy and reward taking initiative
As a 100% e-commerce business, we are technologically focused and data-driven
We get to be creative every day and build a great company, without red tape or bureaucracy
We have an amazing team and company culture that you'll love being a part of
We have an impressively smart and dedicated CEO and management team who are focused on developing all team members in the organization
Competitive salaries and comprehensive health benefits

Our Beliefs
Our goal is to be a company that we would want to buy from, sell to, and work for. For us, this means doing the right thing even when it is the difficult thing. We live these ideals by providing jobs that pay above the minimum wage with good benefits and 401Ks. We also do this by occasionally taking a stand on what some may consider controversial issues that we feel are important to us both as a business and as people. When we take these stands, we do so under the Farmgirl Flowers brand. As an employee, we understand these views may be associated with you simply by your employment with us. Please understand that when we make public any beliefs we do not expect nor mandate our employees (or potential employees) to ascribe to these beliefs as well. For the sake of transparency, we believe it is important you understand what Farmgirl Flowers stands for as you consider joining our team.

Physical Demands and Warehouse Environment
Farmgirl Flowers is located in a big, drafty warehouse in Potrero Hill. We function similarly to a manufacturing facility. The warehouse is raw, open space that can be cold and dirty (especially on busy days). Our workspace is pretty much the opposite of most SF startup environments you might be accustomed to. If a posh work space is a priority this might not be ideal for you. Appropriate attire will be expected for this environment.