Amazon Manager
San Francisco, CA /
Direct to Consumer – Ecommerce /
Full Time
/ On-site
Fellow began as a Kickstarter campaign and has grown into a global brand with distributors and customers in more than 50 countries. We bring the specialty coffee experience to people's homes via beautifully designed coffee ware that marries form and function. We currently have a small, passionate, and committed team that loves to see coffee tools come to life.
Ideal candidate is a self-starter with proven experience in managing product catalogs in Amazon seller central and possesses tactical knowledge of Amazon advertising. This individual will be responsible for carrying out daily tasks, maintenance, and tactics across Amazon Marketplaces to support the Senior Amazon Manager in growing Fellow market share on Amazon as “the” premium home coffee brand.
The Amazon Brand Manager will accomplish all of this while living out Fellowship Thinking, our leadership principles:
Fellowship Thinking centers our customers, always.
Fellowship Thinking views all goals as shared.
Fellowship Thinking never stops improving.
Fellowship Thinking says “yes, if”.
Fellowship Thinking deliberately seeks equity.
Responsibilities
- Manage PDPs across catalog and global marketplaces.
- Manage buy box coverage, troubleshoot 3rd party sellers, update content, and improve SEO and sales rank using most current Amazon best practices.
- Create listings and support new product launches.
- Create ASINs and monitor to proactively identify and solve for errors.
- Ensure listings are represented correctly to consumers with correct variation identities and taxonomies.
- Monitor Brand Health and work with Seller Support to troubleshoot roadblocks and strategically solve for work-arounds within the Amazon ecosystem.
- Support tentpole promotions (e.g., Prime Day) and create deals. Forecast storage needs for tentpole events and partner with our logistics and operations teams well in advance on weekly shipment plans across marketplaces.
- Manage inventory levels to maintain adequate stock. Develop expertise in Capacity Monitor bidding process to maximize capacity while minimizing fees. Proactively identify and communicate opportunities and threats to team in a competitive and dynamic Amazon ecosystem.
- Weekly, Monthly, Quarterly reporting to assess trends and performance
Requirements
- 2+ years of deep, hands-on experience with Amazon Seller Central
- Proficiency in inventory upload process, proven ability to troubleshoot errors and hijacked listing fixes
- Experience managing and optimizing Amazon Sponsored ads; familiarity with Perpetua and JungleScout/Downstream platforms a plus
- Sense of urgency and ability to manage multiple priorities at once Analytical with ability to communicate findings to larger org; proficiency in excel and google sheets
- Curious and Investigative about Amazon Seller Central ecosystem with a focus on uncovering why’s and how’s in order to continue to grow
- Fellow Amazon customer base and leverage the platform to gain net new customers for the brand
$75,000 - $100,000 a year
Benefits
- Competitive compensation including employee equity plan
- Generous paid time off plan
- 401k with company contribution after 6 months of employment
- Medical/dental/vision insurance
- Better Yourself Wellness credit & Better Your Community donation matching
- Specific benefits for remote employees
- Best coffee anywhere
Our highest goal at Fellow is creating a safe, inclusive, and rewarding environment where everyone can bring their whole selves to work and thrive. We are committed to building diverse teams and strongly encourage people from underrepresented groups, including but not limited to women, people of color, LGBTQIA+ individuals, people with disabilities, members of ethnic minorities, foreign-born residents, and veterans to apply.
Fellow is an equal opportunity employer. Applicants will not be discriminated against because of race, color, creed, sex, sexual orientation, gender identity, gender expression, age, religion, national origin, citizenship status, disability, ancestry, marital status, veteran status, medical condition or any protected category prohibited by local, state or federal laws.Apply for this job
