QA Analyst II

United States
Engineering – Quality /
Fully Remote /
Remote
Filevine is forging the future of legal work with cloud-based workflow tools. We have a reputation for intuitive, streamlined technology that helps professionals manage their organization and serve their clients better. We’re also known for our team of extraordinary and passionate professionals who love working together to help organizations thrive. Our success has catapulted Filevine to the forefront of our field—we are ranked as one of the most innovative and fastest-growing technology companies in the country by both Deloitte and Inc.

Our Mission
Filevine is building the seamless intersection between legal and business by creating a world- class platform to help professionals scale.

About Filevine:
Filevine is changing the way legal work gets done for law practitioners and their clients. As the leading legal operating system, Filevine is dedicated to empowering organizations with tools to simplify and elevate complex, high-stakes legal work. Powering everything from document and case management to timekeeping, billing and business analytics, over 3,400 law firms and legal teams use Filevine daily to deliver excellence.

2023 was a groundbreaking year for Filevine, as we launched a suite of AI-powered features that are transforming the legal industry.
- LeadsAI helps law firms evaluate cases faster, analyze client sentiment, identify potential problems, and predict case success.
- DemandsAI is an AI-driven demand letter generation solution that helps law firms prepare demand letters more quickly and accurately.
- ImmigrationAI streamlines the immigration process by automating tasks, reducing errors, and ensuring accuracy.
- AI Fields is a powerful tool that can enhance legal work by minimizing manual tasks, facilitating fact-checking, and quickly answering complex queries.

With these groundbreaking AI features, Filevine is empowering law firms and legal teams to deliver excellence to their clients with unprecedented speed and efficiency.

Primary Duties and Responsibilities

    • Understand user stories/requirements and create test cases and test scenarios
    • Create structured test plans & approaches
    • Dig into technical problems and write clear, detailed, and repeatable defect reports
    • Reproduce bugs reported by support team
    • Verify and close bug tickets
    • Prioritize test cases and plan test execution effectively
    • Conduct exploratory testing to evaluate robustness and functionality of products.
    • Work with QA engineers to increase automation coverage of features based on business priorities and risks
    • Demonstrate attention to detail and organization in all aspects of work

Knowledge and Skills

    • Excellent verbal and written communication skills
    • Strong analytical and problem solving skill, preferably using modern testing methodologies
    • Meticulous approach to testing and troubleshooting
    • Knowledge of bug tracking software preferred
    • Knowledge of Test Management Tools such as Azure Test Plans, Test Rail, or similar

Qualifications

    • Associates or Bachelor's Degree
    • 7+ years of Quality Assurance experience
    • Strong understanding of the Software Development Life Cycle (SDLC) processes and methodologies
    • 1-2 years experience of AI Testing (Anthropic, Vertex, etc) is a "nice to have"

Bonus Points!

    • Programming experience is preferred but not required
    • Prior experience in Legal Technology industry
Cool Company Benefits:
- A dynamic, rapidly growing company, focused on helping organizations thrive 
- Medical, Dental, & Vision Insurance (for full-time employees)
- Competitive & Fair Pay
- Maternity & paternity leave (for full-time employees)
- Short & long-term disability
- Ergonomic and height-adjustable workstations for onsite employees
- Opportunity to learn from a dedicated leadership team
- Centrally located open office building in Sugar House (onsite employees)
- Top-of-the-line company swag

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