Director of Revenue Operations
Sliema / Barcelona / London
Finance /
Full-time /
Remote
We seek an experienced, results-driven professional to join our team as Director of Revenue Operations. The Director of Revenue Operations, will be a strategic leader responsible for orchestrating significant revenue growth by overseeing the development and execution of best-in-class revenue operations strategies. This role demands in-depth expertise in revenue operations, combined with strong leadership and collaboration skills to guide and empower cross-functional teams across the revenue engine. This role reports directly to our CRO.
Responsibilities
- Direct the development and implementation of a high-performing revenue operations function, emphasizing efficient and scalable processes for inventory management, pricing, customer onboarding, optimization, pipeline management, and revenue reconciliation
- Build and manage a highly efficient Revenue Operations team. Foster a culture of continuous learning and knowledge sharing, where successes are replicated and learnings from setbacks are applied to future endeavors.
- Create and implement a formal Lead to Cash process that drives significant efficiency gains, and meets the needs of key stakeholders across the organization.
- Develop and track all Commercial KPI’s, and ensure alignment with other cross-functional leaders
- Work closely with BI and Finance in developing integrated and actionable marketing, sales, and account management dashboards
- Own the research, review, selection, and implementation of our CRM system.
- Work with cross-functional teams and key stakeholders to ensure alignment
- Lead the implementation of strategies and processes to enhance pipeline management and deliver highly reliable and accurate monthly forecasts, enabling data-driven decision-making
- Provide Sales Enablement support, including strategies, processes, training, and materials to Sales and Account Management teams, while ensuring alignment with product strategy and market needs
- Collaborate strategically with Product on positioning, enablement, and roadmap priorities, ensuring alignment with revenue objectives
- Own and manage the advertising technology stack, including relationships with programmatic partners
- Own and manage the monthly revenue reconciliation process, and work closely with Sales & Finance to ensure efficiency and accuracy
Requirements
- 10+ years of experience in revenue operations roles, including 4-5 in leadership positions, leading to demonstrable revenue growth, preferably in a media or affiliate marketing organization
- Proven ability to develop strategic vision, translate it into actionable plans, and leverage data-driven insights to identify and solve business challenges
- Strong technical expertise with CRM systems, and other commercial tools, with a deep understanding of how to use these systems effectively to support revenue operations
- Strong leadership experience in building, managing, and inspiring high-performing teams, with a track record of implementing and optimizing revenue operations processes
- Demonstrated understanding of data analytics or intelligence operations to interpret and leverage data insights for driving informed decisions
- Exceptional collaboration and communication skills with a demonstrated ability to work cross-functionally and influence senior leaders to achieve strategic goals
