Senior Staff Quality Engineer

Austin, TX /
Engineering – QA - QA /
Full-time
We’re changing the way people connect to social care. 

Findhelp launched over 10 years ago in Austin, TX and has helped millions of people. We make it easy to find food, health, housing, and employment programs in seconds at findhelp.org

As a certified B Corp, we are driven to do good, we’re powered by tech, and looking for passionate people to join our team. Our mission is to connect all people in need and the programs that serve them (with dignity and ease).
If our mission resonates with you, we’d love for you to keep reading.

The role:  
Our pioneering software platform has already connected thousands of people in need ("seekers") to thousands of programs to get the help they need – but because there’s so much more we want our product to do (and more people in need need us to do), it is rapidly advancing. Your job is to help new deployments of our rapidly developing product go off without a hitch. We’re looking for a seasoned Quality Engineer to help bring our automation testing and quality processes to maturity. You’ll have a wide mandate to identify quality problems and offer solutions in our development practices, testing strategies, approach to automation, and more. You’ll work closely with other team members to help grow their abilities as a mentor and by exemplifying good QA.

What You’ll Do:

    • Co-own the quality of the product by being an exemplary tester and quality advocate
    • Collaborate with developers, testers, and external stakeholders to advance holistic quality
    • Enhance and maintain our automated regression testing suite
    • Design and develop an automation approach for our growing set of APIs
    • Mentor testers and developers in industry knowledge, best practices, automation skills, and other areas of expertise
    • Engage with architects to ensure that testability is baked into our system and to create automated testing tools
    • Design innovatory processes to create a quality culture throughout engineering
    • Find and iterate on unique opportunities for quality improvement

Who You Are:

    • Strong technical skills
    • Demonstrable track record of success in a dynamic environment
    • Intensely curious, enterprising, and generous with knowledge
    • Collaborative approach to problem solving
    • Driven by a desire to be impactful and do good in the world

Experience You’ll Bring:

    • 7-10 years of experience in manual and automated testing, including API automation
    • Success mentoring other testers in quality practices, especially automated testing
    • Aptitude defining and refining diverse quality processes

Perks at findhelp

    • 401k & stock options 
    • Free food and onsite gym at our Austin HQ and 
    • Discounted gym memberships
    • Paid parental leave
    • Competitive PTO & 10 paid holidays
    • Health, dental, and vision insurance
    • Pet-friendly office with attached dog park at our Austin HQ
    • 24/7 access to telemedicine and counseling
    • Book Purchasing Program
    • Udemy
    • Tuition Program for Curation
Perks at findhelp 
•401k & stock options 
•Free food and onsite gym at our Austin HQ and 
•Discounted gym memberships
•Paid parental leave
•Competitive PTO & 10 paid holidays
•Health, dental, and vision insurance
•Pet-friendly office with attached dog park at our Austin HQ
•24/7 access to telemedicine and counseling
•Book Purchasing Program
•Udemy
•Tuition Program for Curation

We’re building a diverse, inclusive team

You’re welcome here. We want everyone to be able to easily connect to the help they need, and we want our teams to reflect and represent our communities. 

Here are some of the ways we support our staff:
•Culture Committee 
•Leadership Development Training
•Paid Volunteering Time