Principal Cloud/SRE Engineer

Remote /
Engineering – Engineering - EN /
Full-time Remote
We’re changing the way people connect to social care. 

Findhelp launched over 10 years ago in Austin, TX and has helped millions of people. We make it easy to find food, health, housing, and employment programs in seconds at findhelp.org

As a certified B Corp, we are driven to do good, we’re powered by tech, and looking for passionate people to join our team. Our mission is to connect all people in need and the programs that serve them (with dignity and ease).
If our mission resonates with you, we’d love for you to keep reading.

This is a remote role and open to anyone within the United States (all work must be done in the US).

The salary range for this role is $137,277 to $205,915; however, Findhelp considers several factors when extending an offer, including but not limited to, the role and associated responsibilities, a candidate’s work experience, education and training, and key skills. We also provide generous benefits and a stock option package to all our employees.


The role:  

As a Principal Engineer in the Platform Engineering division, you will play a leading role in developing robust processes and automation for the tools  our engineering teams use. Your day-to-day activities will include designing a self-service infrastructure-as-code approach to our cloud projects, ensuring the availability of our services through a sustainable on-call rotation, and building the tools to enable our development teams to ship and monitor their code with as much confidence as possible. 

The team you will be joining is made up of senior engineers with different skills and experiences, including cloud infrastructure, operations, site reliability engineering, and development.  You will work in close collaboration with the other members of your team through standard Scrum practices.

Who You Are:

    • Ruthless in maintaining  focus on getting the most important work to capital-D “Done”
    • Excited at the thought of test-driving whatever code you write, be it infrastructure-as-code or internal tooling
    • Committed to excellence
    • Eager to learn
    • Biased towards action
    • A team player
    • Organized, with the ability to communicate clearly in written and oral form

Experience You’ll Bring:

    • At least a total of 10 years of experience as a web, operations, security, infrastructure, or devops engineer, some of which should have come while at a cloud-based SaaS company
    • Deep expertise in Kubernetes, including proven ability to standardize, upgrade, and redeploy legacy services and clusters with minimal downtime
    • AND some expertise in at least two of the following:
    • GCP, particularly GKE, AppEngine, cloud functions, pub/sub
    • SaaS application and infrastructure alerting and monitoring
    • cloud-first infrastructure-as-code tools like Pulumi, Terraform, or AWS CDK
    • database administration, particularly MySQL
    • Python or Javascript development test-driven development (not merely writing tests, but “red, green, refactor”)
Perks at findhelp 
•401k & stock options 
•Free food and onsite gym at our Austin HQ and 
•Discounted gym memberships
•Paid parental leave
•Competitive PTO & 10 paid holidays
•Health, dental, and vision insurance
•Pet-friendly office with attached dog park at our Austin HQ
•24/7 access to telemedicine and counseling
•Book Purchasing Program
•Udemy
•Tuition Program for Curation

We’re building a diverse, inclusive team

You’re welcome here. We want everyone to be able to easily connect to the help they need, and we want our teams to reflect and represent our communities. 

Here are some of the ways we support our staff:
•Culture Committee 
•Leadership Development Training
•Paid Volunteering Time