Compliance Officer
Remote, US
Support – Operations /
Full Time /
Remote
firsthand supports individuals living with SMI (serious mental illness). Our holistic approach includes a team of peer recovery specialists, benefits specialists and clinicians, which focuses on meeting each individual where they are and walking with them side by side as a trusted guide, partner, and first call on their journey to wellness.
firsthand's team members use their lived experience to build trust with these individuals and support them in obtaining socio-economic assistance and in reconnecting to primary and behavioral care. Support like this creates substantial savings for managed care organizations (Medicaid providers) and taxpayers by decreasing inappropriate healthcare utilization. This enables us to build solutions that scale and, as a result, change the way our society supports those most impacted by SMI.
We are cultivating a team of deeply passionate problem-solvers to tackle significant and complex healthcare challenges with us. This is more than a job—it's a calling. Every day, you will engage in work that resonates with purpose, gain wisdom from motivated colleagues, and thrive in an environment that celebrates continuous learning, creativity, and fun.
firsthand is seeking a Compliance Officer to help guide the company along its path of rapid growth within a unique space in the healthcare industry. The Compliance Officer will support firsthand’s executive team to enable innovation while identifying potential business risks and mitigation strategies. As Compliance Officer, you will play a critical role in overseeing and maintaining our compliance with state and federal regulations by proactively auditing processes, implementing policies and procedures, and monitoring the company’s adherence to those policies and procedures.
As Compliance Officer you will:
- Identify potential risks and offer mitigation strategies within a highly innovative business
- Stay up-to-date with evolving state and federal healthcare regulations, including within Medicaid and Medicare
- Develop, implement, and oversee company compliance and privacy programs and policies
- Conduct regular internal audits to ensure adherence to regulatory requirements and company policies
- Closely partner with IT to investigate and address compliance and privacy issues or violations
- Collaborate with Learning and Development team to train employees on compliance and privacy standards and policies
You will be a good fit if you have:
- Strong analytical and problem solving skills, with a continuous improvement orientation
- Excellent communication and interpersonal skills
- In-depth knowledge of healthcare regulations and compliance requirements, including HIPAA
- Exceptional organizational skills and attention to detail
- Openness in sharing best practices and challenges with executive leadership
- A genuine humility and openness to rolling up your sleeves to tasks small or large
The experience you bring to this role includes:
- 5+ years experience in a senior compliance role within the healthcare industry
- Bachelor’s degree required, MBA and/or JD highly preferred
- Experience in an early-stage or growth company preferred
$140,000 - $150,000 a year
This is a full-time, exempt, salaried position reporting to firsthand's Chief Operating Officer. firsthand cares deeply about ensuring pay equity with every team member who joins. Commensurate on candidate experience, the expected compensation for this role’s base salary is $140000 - 150000.
This is a full-time, exempt, salaried position reporting to firsthand's Chief Operating Officer. firsthand cares deeply about ensuring pay equity with every team member who joins. Commensurate on candidate experience, the expected range for this role’s base salary is $140,000 - $150,000.
Benefits
For full-time employees, our compensation package includes base, equity (or special incentive program for clinical roles) and a bonus potential. Our benefits include physical and mental health, dental, vision, 401(k) with a match, 16 weeks parental leave for either parent, flexible vacation, and a supportive and inclusive culture.
Unfortunately, we are not able to offer sponsorship at this time.
Vaccination Policy
Employment with firsthand is contingent upon attesting to medical clearance requirements, which include, but may not be limited to: evidence of vaccination for/immunity to COVID-19, Hepatitis B, Influenza, MMR, Chickenpox, Tetanus and Diphtheria. All employees of firsthand are required to receive these vaccinations on a cadence/frequency as advised by the CDC, whereas not otherwise prohibited by state law.
New hires may submit for consideration a request to be exempted from these requirements (based on a valid religious or medical reason) via forms provided by firsthand. Such requests will be subject to review and approval by the Company, and exemptions will be granted only if the Company can provide a reasonable accommodation in relation to the requested exemption. Note that approvals for reasonable accommodations are reviewed and approved on a case-by-case basis and availability of a reasonable accommodation is not guaranteed.
