Learning Experience Designer
United States
Customer Success – Customer Education /
Full-time /
Remote
FloQademy, FloQast’s learning portal, empowers customers to onboard, engage, and expand their product knowledge of FloQast solutions, and hosts thought leadership and accounting best practices to the entire accounting industry. As a Learning Experience Designer, you will be a key member of the Customer Education team who is responsible for designing and developing instructional materials and activities that enhance the learning experience for our learners. Your main objective will be to partner with Product and technical Subject Matter Experts to create engaging, interactive, and effective learning content reflective of our ever-evolving product roadmap and broader education initiatives.
Customer Education Experience Required
*Visa sponsorship is NOT available at this time
What You'll Do
- Collaborate with subject matter experts to identify learning needs and design effective learning solutions for internal and external audiences
- Design and develop instructional materials, such as presentations, e-learning modules, and assessments
- Create a wide range of engaging and interactive activities, including e-learning modules, instructional videos, interactive simulations, job aids, and assessments, tailored to various learning styles and objectives
- Gain in-depth knowledge of various product areas to effectively design and develop accurate and relevant instructional content
- Assist with content conversion from cross-functional departments for CPE eligibility
- Conduct quality assurance reviews of learning content to ensure accuracy, relevance, and alignment with learning objectives on a routine basis
- Develop content outlines, learning objectives, and knowledge check questions
- Maintain an up-to-date course catalog and queue
- Continuously evaluate and improve learning solutions based on feedback and performance data
- Stay up-to-date with emerging trends and technologies in learning and instructional design
- Develop Multilingual Content, design and create instructional materials and courses in multiple languages to meet the needs of diverse learner populations
- Stay up-to-date with emerging trends and technologies in learning and instructional design
- Any other projects as assigned to help the Company meet its goals.
What You'll Bring
- 2+ years of relevant experience, ideally in Tech/SaaS
- Proficiency in instructional design models and principles
- Proven experience designing and developing effective learning solutions
- Strong technical skills, including experience with LMS platforms (Skilljar preferred) and proficiency in e-learning authoring tools, SCORM standards, HTML (Rise, Storyline, Articulate 360, Adobe, Captivate, Guidde)
- Passion for learning and continuous improvement
- Self-starter with a high level of initiative and follow-through
- Strong sense of ownership and urgency, organizational and time management skills, and ability to multitask and prioritize work
- Excellent communication (written and verbal), interpersonal and consultative skills
- Strong work ethic and integrity
- Ability to work well under tight deadlines and respond to rapidly changing demands
Nice-To-Haves
- Experience with NASBA standards for CPE eligibility
- Proficient in graphic design software such as Adobe Photoshop and Illustrator
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The base pay range for this position is $70,000 - $110,000. Compensation is not limited to base salary. FloQast values our Total Rewards, and offers a competitive and elaborate Benefits Package including, but not limited to, Medical, Dental, Vision, Family Forming benefits, Life & Disability Insurance, Unlimited Vacation, and participation in our Employee Stock Program. FloQast reserves the right to amend, change, alter, and revise pay ranges and benefits offerings at any time. All applicants acknowledge that by applying to this position you understand that this specific pay range is contingent upon meeting the qualifications and requirements of the role, and for the successful completion of the interview selection and process. It is at the Company's discretion to determine what pay is provided to a candidate within the range associated with the role.