Medical Assistant - CCM
Chico
IV. Florence Clinics /
Part Time (On Site) /
On-site
Title: Medical Assistant - Chronic Care Management
Company Background
Florence Health stands at the forefront of revolutionary healthcare as a cutting-edge Primary Care Provider, rapidly expanding its presence across towns and cities nationwide. Inspired by the iconic nurse Florence Nightingale, our inception in 2019 marked the beginning of a transformative journey with a straightforward mission: to prioritize and serve the patient above all else.
Distinguished by our exclusive focus on Medicare patients, Florence is committed to delivering services and staffing that redefine the healthcare experience. This unique approach empowers our clinics to channel resources towards the comprehensive well-being of our patients.
At Florence, our unwavering commitment to patient satisfaction and exemplary care manifests through a seamlessly integrated platform. Our ensemble of medical professionals, dedicated staff, state-of-the-art technology, and thoughtfully designed modern clinic spaces work in harmony to redefine the healthcare experience. This commitment has earned Florence Health a sterling reputation among our patients, who consistently praise our exceptional service delivery—from the welcoming front desk to the thorough examination and follow-up experiences, leaving no facet unattended. Florence Health is not merely a healthcare provider; it is a beacon of excellence, setting new standards in the pursuit of patient-centric healthcare.
For more information, visit www.florencehealth.com
The Medical Assistant - CCM Role at Florence
Our dedicated Care Teams at Florence Health represent a comprehensive assembly of healthcare professionals, including a doctor, a nurse practitioner or physician assistant, and medical assistants. In our patient-centric approach, our providers assume the pivotal role of primary medical caregivers for the Medicare patients under our care. This involves delivering longitudinal care and fostering meaningful connections with each patient, creating a foundation of trust, and enhancing the patient's understanding and connection to their personalized care plan.
At the core of our Care Team structure is the indispensable role of the Medical Assistant (MA). Working closely with the MA Site Lead, the MA plays a crucial part in ensuring our Chronic Care Management (CCM) patients are well managed. Working with our tech platform to ensure patients' messages, vitals, and needs are responded to promptly. Creating relationships with patients to create trust and ensure all of their needs are met between office visits.
Between patient appointments, the MA will make phone calls to check on the patients well being, address changes in their health, follow up on outstanding orders, requests, or referrals, and respond to their vitals, questionnaire answers, and more. The MA becomes a vital ambassador, instilling confidence in the patient regarding the clinic, the provider, and the overall care team.
This role demands not only technical proficiency but also warmth and passion for patient interactions, meticulous attention to detail, pride in presentation, and a collaborative mindset. The MA collaborates seamlessly with the provider and fellow medical assistants, ensuring a cohesive and patient-centered healthcare experience.
What we’re looking for:
- Certified Medical Assistants, preferably with experience in primary care: internal medicine, general practice, geriatrics, or family medicine.
- Genuine passion for primary care. (Done well, the practice of medicine should be one of the most rewarding endeavors available.)
- Positive energy!
- Intrinsic motivation and values, including accountability and ownership for the medical assisting responsibilities and expectations.
- An embrace of teamwork, communication, and the opportunity to collaborate with brilliant colleagues.
- A desire to be a part of a company whose business model is based on high-quality primary care and empirical patient outcomes.
Why Florence?
Florence Health employees are united in our quest to improve the health and well-being of our patients, and we empower each of our team members to fulfill this mission and reach their full potential regardless of function, geography or experience level.
To this end, we offer:
- Leading compensation packages at all levels throughout the Company
- A "One Team" culture of deep respect and admiration across all teams and functions, regardless of role, location, or background.
$20 - $23 an hour
Florence is an equal opportunity employer and values diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We are all humans!
